Lube Technician

Glendora Chevrolet•Glendora Chevrolet, CA

About The Position

The Lube Technician performs vehicle repair and maintenance in accordance with dealership and factory standards. The position supports vehicle safety and reliability and builds customer trust by ensuring repairs and maintenance are completed accurately and efficiently. The technician performs routine maintenance, inspections, diagnostics, and assigned repairs; communicates with Service Advisors and the parts department; maintains a clean and safe work area; and road-tests and quality-inspects vehicles before release. The role requires customer-service skills, effective communication, dependable attendance, and the ability to follow work orders, instructions, and dealership procedures. Work takes place in an outside mechanical/industrial environment with exposure to variable weather, noise, heat, fumes, and humidity.

Requirements

  • High school diploma or equivalent and at least one year of equivalent or relevant work experience.
  • Ability to read, write, and communicate in English.
  • Valid driver’s license and proof of insurance.
  • Clean driving record and ability to pass an MVR and background check.
  • Ability to work extended hours, evenings, holidays, and weekends.
  • Ability to communicate effectively orally and in writing, interpret instructions, present information, and respond to questions.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and use common-sense judgment in standardized situations.
  • Ability to perform essential job functions, including required physical and visual tasks, with reasonable accommodations where applicable.

Nice To Haves

  • Automotive dealership experience.

Responsibilities

  • Perform routine vehicle tune-ups and maintenance accurately and efficiently.
  • Troubleshoot vehicle issues and make repairs to maximize reliability and functionality.
  • Perform warranty repairs according to manufacturer specifications.
  • Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
  • Keep the shop area neat and clean, and operate tools and equipment safely.
  • Communicate with the parts department to obtain needed parts.
  • Inspect vehicle fluid levels and replace or replenish fluids as necessary.
  • Check tire pressure and add air as needed.
  • Perform Multi-Point Inspections.
  • Maintain accountability for dealership-owned tools and manuals.
  • Drain and refill engine oil and replace oil and air filters.
  • Communicate with Service Advisors to keep customers informed about additional service needs and provide estimates of the time required for additional repairs.
  • Complete work specified on repair orders efficiently and according to dealership procedures, performing assigned tasks as written.
  • Perform assigned services such as replacing windshield wipers, tires, air filters, and wheel-well liners; tire patches and rotations; tire-pressure maintenance; brake inspections; wheel torque; fluid exchanges other than transmission fluid; windshield-washer-fluid refills; and PDI/MPVI tasks.
  • Raise concerns about assigned jobs with the assigning Service Advisor, Shop Foreman, or Service Manager.
  • Road-test and quality-inspect vehicles to confirm repairs meet or exceed customer expectations before release.
  • Communicate recommended additional services to the Service Advisor.
  • Provide outstanding customer service and maintain customer satisfaction scores.
  • Report to work on time, follow directions and procedures, interact effectively with coworkers, and accept constructive criticism.
  • Perform other duties as required or assigned by management.
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