Lube Technician

Penske Automotive Group • Phoenix, AZ

25d • Onsite

About The Position

Acura North Scottsdale, a Penske Automotive Group dealership, is seeking a Lube Technician to deliver exceptional customer experiences. The technician diagnoses and performs quality light mechanical services on customer and inventory vehicles efficiently and accurately, in accordance with dealership and manufacturer/factory standards. The position focuses on vehicle repair and maintenance, clear communication with Service Advisors, accurate estimates and work orders, and compliance with quality, safety, and regulatory standards.

Requirements

• High school diploma or equivalent, and one year of related experience, or an equivalent combination of education and experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Outstanding attention to detail and commitment to quality.
• Ability to use technical reference materials and technical manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Effective time management and ability to prioritize.
• Safe working knowledge of shop tools and equipment.
• Friendliness, enthusiasm, reliability, a positive team-player attitude, and a strong work ethic in a fast-paced, results-driven environment.
• Evening, weekend, and holiday work hours as required.
• Ability to meet the role's physical demands, including prolonged standing, frequent lifting or carrying, and regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.
• Ability to talk and hear.

Nice To Haves

• Dealership experience.
• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, plus two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Diagnose and perform light mechanical services on customer and inventory vehicles efficiently and accurately.
• Repair and maintain vehicles to dealership and manufacturer/factory standards.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for the quality and timeliness of repair and maintenance work.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Provide customers with a high-quality service experience throughout their vehicle ownership journey.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED