Lube Technician Key Holder - FT-8010

GREASE MONKEY INTERNATIONAL•Madison Heights, MI
•Onsite

About The Position

The Lube Technician Key Holder supports daily operations at a quick oil change service center. The role includes opening and closing the location, helping lead the team, performing and overseeing minor vehicle services, maintaining a safe and clean work environment, and providing efficient, friendly customer service. The Key Holder also supports cash and safe security, inventory needs, employee training, and compliance with company policies. When the Center Manager is absent, the role handles specified operational responsibilities and escalates unresolved safety, security, or team-member issues as needed.

Requirements

  • Prior experience in a service or retail environment.
  • Strong work ethic, dependability, high integrity, and attention to detail.
  • Basic mechanical aptitude or willingness to learn.
  • Ability to manage time and multitask in a fast-paced setting.
  • Excellent communication and customer service skills.
  • Availability to work flexible hours, including weekends.
  • Must pass a company background check.
  • Must be at least 18 years old and have a valid driver’s license.

Nice To Haves

  • Automotive experience.

Responsibilities

  • Unlock and secure the location at the beginning and end of shifts.
  • In the absence of the Center Manager, make daily bank deposits and secure the location safe.
  • Secure register cash and close the store safe according to established protocols.
  • Assist in leading daily operations and maintaining efficient workflow.
  • Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
  • Maintain supplies inventory and report needs to the Center Manager.
  • Maintain health, safety, and cleanliness standards in service bays and customer areas.
  • Provide outstanding customer service and resolve basic issues or complaints.
  • Report anomalies to the Center Manager or, when the Center Manager is absent, the Assistant Store Manager.
  • Escalate unresolved safety, store-security, or team-member behavior matters to the District Manager when necessary.
  • Train and mentor new employees.
  • Ensure compliance with company policies and procedures.
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