Lube Technician Key Holder - FT 8043

GREASE MONKEY INTERNATIONAL•Rapid City, SD

12d•Onsite

About The Position

The Lube Technician Key Holder supports the daily operations of a quick oil change service center, including opening and closing the location, helping lead the team, and providing efficient, friendly customer service. The role performs and oversees basic vehicle services and helps maintain service-center security, inventory, cleanliness, and compliance with company procedures. When the Center Manager is absent, the Key Holder is responsible for daily bank deposits and securing the location safe.

Requirements

Prior experience in a service or retail environment.
Strong work ethic, dependability, high integrity, and attention to detail.
Basic mechanical aptitude or willingness to learn.
Ability to manage time and multitask in a fast-paced setting.
Excellent communication and customer service skills.
Availability to work flexible hours, including weekends.
Must pass the company background check.
Must be at least 18 years old and have a valid driver’s license.

Nice To Haves

Automotive experience is a plus.

Responsibilities

Unlock and secure the location at the beginning and end of shifts.
When the Center Manager is absent, make daily bank deposits and secure the location safe.
Secure register cash and close the store safe according to established protocols.
Assist in leading daily operations and maintaining efficient workflow.
Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
Maintain inventory of supplies and report needs to the Center Manager.
Maintain health, safety, and cleanliness standards in service bays and customer areas.
Provide outstanding customer service and resolve basic issues or complaints.
Report anomalies to the Center Manager or, when the Center Manager is absent, the Assistant Store Manager.
Escalate unresolved safety, store-security, or team-member behavior matters to the District Manager when necessary.
Train and mentor new employees.
Ensure compliance with company policies and procedures.