LPN Scheduler Specialist

UnitedHealth Group•Vancleave, MS

27d•$16 - $22•Onsite

About The Position

Explore opportunities with Deaconess HomeCare, a part of LHC Group. As part of the Optum family of businesses, we provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

Requirements

High school education or equivalent experience

Nice To Haves

1+ years of scheduling experience in a health care setting using an online scheduling system
Exceptional organizational, customer service, communication, and decision-making skills
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Responsibilities

Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate