Scheduler Specialist

HCA Healthcare•Texas City, TX

About The Position

The Scheduler Specialist works under the direct supervision of the charge nurse and/or the circulating nurse in the room. The role is primarily responsible for receptionist and clerical duties in the clinical area, including telephone communications, computer systems, record sorting, filing, and distribution. The Scheduler Specialist collaborates with the manager, supervisor, and materials coordinator to ensure schedules provide adequate time, staff, and equipment, and notifies clinical staff of special equipment or supply requirements. The position prints daily schedules and distributes scheduling and clinical reports as needed. It also performs daily audits of profiles and preliminary billing, checks for accuracy, refers potential corrections to appropriate personnel, verifies charges and the accuracy of supplies and implants, removes billing holds as necessary, and manages physician block schedule time under the manager’s direction. The Scheduler Specialist participates in compliance programs and helps maintain confidentiality of medical and financial information. The role uses positive communication with staff, patients, and families; proactively shares information to keep them informed; and advocates for patient rights and responsibilities. The position also requires effective communication and telephone skills, multitasking and desk organization, the ability to work with office equipment, and awareness of legal and regulatory requirements for personnel in an ED/hospital setting. Other duties may be assigned. The employee is expected to follow the Code of Conduct and Mission and Value Statement.

Requirements

  • Verbal and written communication skills.
  • Computer data-entry keyboard speed of 40 WPM.
  • Organizational skills.
  • Ability to multitask and keep a desk organized.
  • Ability to work with office equipment.
  • Awareness of legal and regulatory requirements for personnel in an ED/hospital setting.

Nice To Haves

  • Previous CNA or Unit Secretary experience.

Responsibilities

  • Perform receptionist and clerical duties in the clinical area, including telephone communications, computer systems, record sorting, filing, and distribution.
  • Collaborate with the manager, supervisor, and materials coordinator to ensure schedules provide adequate time, staff, and equipment.
  • Notify clinical staff of special equipment or supply requirements.
  • Print daily schedules and distribute scheduling and clinical reports as needed.
  • Perform daily audits of profiles and preliminary billing; check for accuracy and refer potential corrections to appropriate personnel.
  • Verify charges and confirm the accuracy of supplies and implants; remove billing holds as necessary.
  • Manage physician block schedule time under the manager’s direction.
  • Participate in compliance programs and help maintain confidentiality of medical and financial information.
  • Communicate positively with staff, patients, and families and proactively share information to keep them informed.
  • Advocate for patient rights and responsibilities.
  • Perform other duties as assigned and adhere to the Code of Conduct and Mission and Value Statement.

Benefits

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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