LPN/RN Intake Coordinator

Tree of Life Counseling Center LLC • Freehold Township, NJ

1d • $60,000 - $80,000

About The Position

Tree of Life Counseling Center is seeking a full-time LPN Intake Coordinator for its outpatient mental health counseling and medication management office in Freehold. The center serves more than 1,600 clients in person and remotely each week and is rapidly expanding. The coordinator supports the Psychiatric Mental Health Nurse Practitioner team and assists clients with scheduling, onboarding, and general customer service. The position reports directly to the Nurse Practitioner Supervisor.

The practice uses web-based, paperless electronic health records and telephone systems. Responsibilities include supporting patient discharge, monitoring and reporting patient progress and significant changes, rescheduling appointments, managing referrals and follow-up, obtaining prior authorizations, maintaining confidential records, coordinating communication among patients, providers, and pharmacies, and performing basic clerical duties. The role also includes maintaining a clean and safe environment and complying with HIPAA confidentiality requirements.

Requirements

• Hold a current, active, and unrestricted Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in New Jersey.
• Demonstrate strong interpersonal and communication skills.
• Show empathy and a compassionate demeanor.
• Ability to work as part of a team.
• Knowledge of medical terminology and mental health disorders.
• Strong organizational and time-management skills.
• Computer literacy and experience with EMR systems.
• Ability to handle stressful situations calmly.

Nice To Haves

• Previous experience in a psychiatric or behavioral health setting.

Responsibilities

• Assist with patient discharge procedures.
• Monitor and report patient progress and significant changes to the medical team.
• Reschedule appointments.
• Manage patient referrals and ensure appropriate follow-up.
• Obtain prior authorizations for medications and treatments.
• Maintain accurate and confidential patient records in the Electronic Medical Record (EMR) system.
• Manage communication between patients, providers, and pharmacies.
• Perform basic clerical duties, including answering phones and maintaining records.
• Ensure a clean and safe environment for patients and staff.
• Maintain confidentiality and comply with HIPAA regulations.

Benefits

• Salary of $60,000–$80,000 for full-time employees.
• Medical, dental, and vision insurance.
• 401(k) with employer matching.
• Free $50,000 life insurance.
• CEU reimbursement.
• Fully furnished offices.
• Paperless office environment.
• Monday–Friday office availability.
• Coffee bar with snacks and unlimited coffee.
• Lunch & Learns and professional development opportunities.
• Team outings and other opportunities to connect with colleagues.
• Collaborative, supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed