LPN/RN Intake Coordinator

Tree of Life Counseling Center•Freehold, NJ

14h•Onsite

About The Position

Tree of Life Counseling Center is seeking a full-time LPN Intake Coordinator to support its Psychiatric Mental Health Nurse Practitioner team at its expanding outpatient mental health counseling and medication management practice in Freehold. The role reports directly to the Nurse Practitioner Supervisor and helps clients with scheduling, onboarding, and general customer service. The practice uses web-based, paperless electronic health records and telephone systems. Responsibilities include coordinating patient discharge procedures, monitoring and reporting patient progress or significant changes to the medical team, rescheduling appointments, managing referrals and follow-up, obtaining prior authorizations, maintaining confidential patient records in the EMR, facilitating communication among patients, providers, and pharmacies, and performing basic clerical duties. The role also helps maintain a clean and safe environment and complies with HIPAA requirements. The listed salary range is $60,000–$80,000. The employer describes a collaborative, supportive team and offers professional development opportunities and a paperless office environment.

Requirements

Hold a current, active, unrestricted LPN or RN license in the state of New Jersey.
Demonstrate strong interpersonal and communication skills.
Have empathy and a compassionate demeanor.
Be able to work as part of a team.
Have knowledge of medical terminology and mental health disorders.
Have organizational and time-management skills.
Be computer literate and have experience with EMR systems.
Be able to handle stressful situations calmly.

Nice To Haves

Previous experience in a psychiatric or behavioral health setting is preferred.

Responsibilities

Assist with patient discharge procedures.
Monitor and report patient progress and significant changes to the medical team.
Reschedule appointments.
Manage patient referrals and ensure appropriate follow-up.
Obtain prior authorizations for medications and treatments.
Maintain accurate and confidential patient records in the Electronic Medical Record (EMR) system.
Manage communication between patients, providers, and pharmacies.
Answer phones and perform basic clerical duties, including maintaining records.
Help ensure a clean and safe environment for patients and staff.
Maintain confidentiality and comply with HIPAA regulations.