Intake Coordinator (RN)

TruHealth•Bridgeport, AL

10d•Onsite

About The Position

Unity Psychiatric Care, a division of Franklin, Tennessee-based American Health Partners Inc., operates psychiatric hospitals in Memphis, Clarksville, Columbia, and Martin, Tennessee, as well as in Huntsville and Bridgeport, Alabama. These hospitals specialize in treating patients who are experiencing a mental health crisis or behavioral disturbances, including those caused by dementia. Services will include a full range of diagnostic evaluation and behavioral health treatments. For more information, visit UnityPsych.com.

Requirements

State of Tennessee LPN License required – RN preferred.
Current CPR certification or participate in training
Communication skills and active listening
Must have excellent communication and interpersonal skills and the ability to multitask
Microsoft Outlook, Excel and Word
Ability to learn HRIS and/or scheduling systems/EHR
Standard Office Equipment
Computer
Working safely and follow safety rules.
Report unsafe working conditions and behaviors.
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Nice To Haves

Three (3) years’ experience in a healthcare related environment preferred
Exposure to healthcare marketing a plus

Responsibilities

Receives, screens and processes all referral information
Performs verification of benefits: Verify benefits, Verify payment method and amount, Obtain prior authorization to ensure that services are reimbursable prior to admission, Assign appropriate payer category to be keyed by facility personnel, Scan information back to requesting facility
Ensure timely and accurate processing of all referrals/admissions to include notification from the social worker or discharge planner
Responsible for communicating the review of resident specifics with CSR and the AHC facility Admissions coordinator to assure continuity of care
Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty
Takes initiative and responsibility for decisions as an individual and as a company. Exhibits commitment to personal and companywide goals
Maintains confidentiality of all resident related information
Answers phones for resident information dissemination
Encourages a positive environment and experience for co-workers
Treats employees with respect and embraces diversity and demonstrates the ability to work together
Promotes a safe and efficient working environment by adhering to agency policies and procedures
Maintains proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner
Communicates information effectively both verbally and in writing
Participates in required in-services and other meetings as requested
Organizes workload to complete responsibilities in an appropriate and timely manner
Performs other duties as assigned by supervisor