LPN Intake and Care Coordination Nurse

CareATC • Bridgeton, MO

10d • Onsite

About The Position

At CareATC, we are revolutionizing employer-sponsored healthcare with a patient-centered approach. Our LPN Intake & Care Coordination Nurses are crucial in supporting providers, coordinating patient care, and ensuring timely follow-up. This role allows you to use your clinical expertise to build patient relationships, improve care continuity, and help providers focus on delivering exceptional care. We offer a relationship-centered, employer-sponsored model focused on quality care, not patient volume.

Requirements

• Graduate of an accredited Practical Nursing program.
• Current and unrestricted Licensed Practical Nurse (LPN) license.
• Current BLS certification required.
• Minimum two years of nursing experience in primary care, family practice, or internal medicine required.
• Experience utilizing electronic medical record (EMR) systems required.
• Strong knowledge of primary care workflows, chronic disease management, preventative care, and patient care processes.
• Understanding of referrals, prior authorizations, and insurance processes.
• Excellent communication, customer service, organizational, and time-management skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Nice To Haves

• Care coordination experience preferred.
• Experience with patient intake, referrals, prior authorizations, and clinical documentation preferred.

Responsibilities

• Conduct comprehensive patient intake assessments and gather medical, medication, family, and social histories.
• Review, update, and maintain patient information within the EMR.
• Prepare charts and documentation for provider review prior to appointments.
• Conduct patient follow-up regarding lab results, diagnostic testing, and provider-directed treatment plans.
• Coordinate referrals, specialist appointments, medical records, and follow-up care activities.
• Monitor outstanding labs, imaging studies, referrals, and care plan activities.
• Assist providers with clinical inbox management, patient messages, and prescription refill requests.
• Complete prior authorizations and coordinate supporting documentation.
• Facilitate communication between patients, providers, pharmacies, specialists, and healthcare organizations.
• Support chronic disease management, preventative care outreach, and population health initiatives.
• Maintain accurate documentation and ensure compliance with clinical protocols and HIPAA requirements.
• Support wellness events, health assessments, and other patient outreach activities as needed.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, 401(k), PTO, Disability, and Life Insurance.
• Low to No Cost Telehealth services starting on day one.
• Clinic services and medications available at little to no cost for employees and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree