Intake Coordinator - LPN

Brighton Hospice • Carmel, IN

6d • Onsite

About The Position

The Clinical Intake Coordinator, LPN facilitates the Hospice referral process by receiving referrals from multiple referral sources while collaborating with Hospice Care Consultant. Determines need for additional information from referral sources. Communicates agency acceptance or decline of referral to varied referral sources, schedules admissions RN, and processes accepted referrals, and audits admission consents.
Prioritize and triage hospice referrals. Screening for clinical eligibility, DME and Payor information, and Ensures regulatory compliance is met during initial screening and intake process. Employees are required to work on-site 5 days per week.

Requirements

• Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology

Responsibilities

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Benefits

• Actual Work/Life Balance
• Competitive Pay
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree