LPN Care Coordinator

The Wright Center Medical Group•Wilkes-Barre, PA

About The Position

The LPN Care Coordinator is a licensed practical nurse on a dedicated clinical care team in a fast-paced outpatient care setting. The role is primarily desk-oriented and involves telephone-based coordination with patients, providers, and external agencies to support seamless care management. Care coordinators oversee transitions from healthcare facilities and coordinate care for at least 30 high-risk and rising-risk patients. The position includes clinical tasks, patient follow-up, scheduling, and use of monitoring devices, while maintaining patient confidentiality and pursuing ongoing professional development. Employees participate in a rotation that includes one late evening per week, one weekend day per month, and one to two holidays per year.

Requirements

  • Active Licensed Practical Nurse license; an active Pennsylvania Practical Nursing license is specified in the requirements.
  • Graduate of an accredited LPN program.
  • Basic Life Support (BLS) certification.
  • Ability to work as part of a care team.
  • Excellent communication skills.
  • Commitment to process improvement and quality.
  • Mission-oriented approach and professional representation of the enterprise.
  • Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool.

Nice To Haves

  • Buy-in and experience working in the EOS® model (strongly preferred).
  • Previous experience in a health center setting.
  • Experience with an electronic health record; Medent experience is a plus.

Responsibilities

  • Oversee care for patients transitioning from healthcare facilities, including follow-up calls and coordination with the Primary Care Provider-Team.
  • Coordinate care for at least 30 high-risk and rising-risk patients, using risk stratification tools and managing registries.
  • Arrange follow-up visits and manage patient data related to symptoms, medication, and support.
  • Draw up medications for clinicians to administer.
  • Monitor devices including Ambulatory Blood Pressure, Continuous Glucose Monitoring, and Retinavue for diabetic patients.
  • Maintain HIPAA confidentiality and pursue ongoing professional development.
  • Handle incoming patient phone calls, create orders, deliver test results by telephone, process medication refills, and schedule appointments.
  • Contact outside medical facilities to schedule specialty appointments and test orders.
  • Participate in the required evening, weekend, and holiday rotation schedule.

Benefits

  • Medical, dental, and vision coverage offered on day one.
  • Significant employer contribution to medical plan options.
  • 100% paid dental and vision coverage.
  • Up to 3 weeks PTO.
  • Up to 11 paid holidays per fiscal year.
  • 8% employer contribution to 403b retirement plan after one year of service.
  • $1.50 per hour shift differential for working weekends and holidays as part of the rotation schedule.
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