LPN Care Coordinator

Brookdale Senior Living Inc.•San Antonio, TX

6d•Onsite

About The Position

The LPN Care Coordinator serves as a liaison among Brookdale teams, residents, families, and healthcare providers in Brookdale HealthPlus communities. The position promotes coordination, communication, and collaboration as residents’ healthcare needs change, and works with primary and specialty care providers to develop resident-specific care plans and help ensure medically necessary services align with those plans. The coordinator advocates for residents by helping identify and improve service delivery, close gaps in care, and apply relevant interventions and care protocols to support residents in place. This full-time position supports four communities in the San Antonio, Texas market: Brookdale Medical Center Kingsley, Brookdale Hollywood Park, Brookdale Oakwell, and Brookdale Nacogdoches. It is a 100% travel role, with frequent travel and driving, and requires some on-call availability. Occasional weekend, evening, or night work may be needed to ensure shift coverage. The role includes assessing residents’ care needs, coordinating services for wellness and chronic-condition management, collaborating with healthcare partners, educating residents and families about care pathways and advance care planning, communicating changes and concerns to appropriate providers, supporting quality improvement and team education, and completing required documentation. An accredited LPN program graduate with a current LPN license is required. Senior care experience is strongly preferred; experience in SNF and home health environments and previous care, case, or care-coordination management are also preferred. Brookdale describes opportunities for career growth through professional development and programs supporting associate health and wellness. Benefits vary by employment status. Full-time benefits listed include paid time off, paid holidays, company-provided life insurance, an adoption benefit, short- and long-term disability, flexible spending and health savings accounts, optional life and dependent life insurance, optional voluntary insurance and legal benefits, and tuition reimbursement. The posting also lists benefits for part- and full-time associates, including medical, dental, and vision insurance, 401(k), an associate assistance program, employee discounts, a referral program, early access to earned wages for hourly associates outside California, and optional ID theft protection and pet insurance.

Requirements

Graduate from an accredited LPN program and successfully pass the state licensing test.
Current LPN license required.
Experience in senior care is strongly preferred, including assisted living, memory care, hospice, or home health.
Experience coordinating care among patients, families, third-party providers, primary care physicians, and specialty physicians.
Chronic-condition management experience is beneficial.
Frequent travel between four San Antonio-area communities; the posting describes the position as 100% travel and requires driving.
Some on-call availability is required.
Occasional weekend, evening, or night work may be needed to ensure shift coverage.
Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching, or crawling, and communicating by talking or hearing.
Ability to lift up to 50 pounds.
Ability to interact with coworkers, residents, and vendors.

Nice To Haves

Knowledge of value-based care models.
Experience working in skilled nursing facility (SNF) and home health (HH) environments.
Previous care management, case management, or care coordination experience.

Responsibilities

Review residents’ medical diagnoses to identify care needs and assist in assessing their health, functional, and psychosocial status.
Coordinate services to support optimal wellness and chronic-condition management.
Collaborate with hospice, palliative care, home health, and therapy services as indicated.
Participate in collaborative care reviews and care conferences.
Explain care pathways based on each resident’s diagnosis and healthcare needs, and provide advance care planning education to residents and families or responsible parties.
Help ensure each resident has a completed Advance Care Plan, including goals of care, and communicate with providers so care delivery is consistent with the plan.
Provide residents and families with resources to make informed healthcare decisions and explain opportunities to enhance care and benefits, including specialized plans such as IE-SNP.
Apply quality-improvement methods to analyze and manage outcomes and work toward quality-measure goals.
Collaborate with the HWD and/or RN Care Manager to support compliance with service plans and work with providers toward value-based outcomes.
Promptly communicate changes in residents’ health or well-being, personal needs, risk-management or customer-service issues, and concerns from families or outside healthcare providers to the appropriate provider.
Apply quality performance measures and assist with team training and education to support quality outcomes.
Coordinate and communicate care with healthcare providers, managed-care coordinators, insurance providers, and external healthcare partners responsible for resources and supplies.
Complete documentation required by Brookdale or state regulatory agencies.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part- and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional ID theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Professional development and career-growth opportunities.
Programs catered to associate health and wellness.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.