Outpatient Clinical Care Assistant - Internal Medicine

Cleveland Clinic

25d•Onsite

About The Position

Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career. As a Medical Assistant in the Internal Medicine Department, you will collaborate with fellow staff to facilitate a welcoming, comfortable environment for patients, families and visitors. You will assist with medication management, patient monitoring, administrative tasks and more. All your work helps ensure the best possible health outcomes. This role will also consider an Outpatient Clinical Care Assistant (OCCA). As an Outpatient Clinical Care Assistant, you will provide care to diverse populations of patients under the supervision of a physician or nurse. An Outpatient Clinical Care Assistant in this role is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset. This role will also consider a Licensed Practice Nurse (LPN). As an LPN, you will assist fellow caregivers in providing exceptional, top-quality care to a diverse patient population. In this role, you can make a lasting difference in the lives of patients, all while enhancing your nursing skills through hands-on experience and numerous educational resources offered within the Cleveland Clinic system. A caregiver in this role will cover hours between 7:00am and 5:00pm with occasional weekend and evening coverage.

Requirements

Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)
Completion of a clinical externship OR extensive clinical experience
Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period
A high school diploma or GED
Understanding of human anatomy, basic patient care activities and math
If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting
Graduate of an approved school of Practical Nursing
Current Ohio license as a Licensed Practice Nurse (LPN)
Basic Life Support (BLS) Certification through the American Heart Association (AHA)

Nice To Haves

Medical Assisting Certification
Successful completion of a CC externship
One year of patient care experience
Proficiency in the use of an electronic medical record

Responsibilities

Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
Monitor and communicate changes in patient condition.
Maintain equipment, medical supplies and examination areas.
Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.
Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
Review printed instructions with patients.
Assist with wound care.
Document in the electronic health record.
Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.
Stock supplies and linens.
Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Provide patient care activities under the direction of an RN and/or physician.
Collect and document objective and subjective data and observations about patients.
Complete nursing assessments and report all data.
Implement the current nursing care plan, medication or treatment and communicate patients’ responses.
Observe patients for adverse reactions to medications or treatments.
Perform routine laboratory tests.
Educate patients and family members.