Lounge Bartender

Crestline Hotels and Resorts•Aberdeen, MD

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently according to hotel specifications. The role also maintains outlet and equipment cleanliness and manages stock and supplies. The bartender will operate in a food and beverage establishment at a leisure-driven hotel and is expected to be outgoing, maintain conversations with guests, bring positive energy, and know the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or equivalent work experience.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage-service standards.
Ability to input and access information in property management, computer, and point-of-sale systems.

Nice To Haves

One year of experience as a Server or Barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest/customer relations training.
Knowledge of the surrounding area.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Follow state liquor regulations, especially those prohibiting service to minors and intoxicated persons and drunk driving.
Obtain and safeguard the assigned bank, ensuring the contracted monies are accurate.
Maintain knowledge of P.O.S. and manual systems.
Greet guests and take food and beverage orders, using suggestive-selling and up-selling techniques.
Enter orders into the system and verify their transmission with the Bartender/Kitchen.
Maintain cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the Bartender/Cashier.
Follow cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing reports in the P.O.S. system.
Document maintenance needs legibly on work orders and submit them to the Manager.