Lounge Bartender

Crestline Hotels and Resorts•Tuscaloosa, AL

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently, in accordance with hotel specifications. The role also maintains outlet supplies and stock, cleanliness, sanitation, and equipment. The bartender operates in a food and beverage establishment at a leisure-driven hotel and is expected to engage guests in conversation with positive energy and knowledge of the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or work equivalent.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management systems, computers, and point-of-sale systems.

Nice To Haves

One year of experience as a Server or Barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest/customer relations training.
Outgoing, positive, and knowledgeable about the surrounding area; able to maintain conversations with guests.

Responsibilities

Monitor and maintain the cleanliness, sanitation, and organization of assigned work areas, tables, service areas, and the outlet.
Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Follow state liquor regulations, especially restrictions on serving minors and intoxicated persons and regulations intended to prevent drunk driving.
Obtain and secure the assigned bank and ensure the accuracy of contracted monies.
Maintain complete knowledge of P.O.S. and manual systems.
Greet guests and take food and beverage orders, using suggestive selling and up-selling techniques.
Enter orders into the system and verify their transmission with the Bartender/Kitchen.
Present guest checks and process payments through the Bartender/Cashier, following cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete all closing reports in the P.O.S. system.
Document maintenance needs legibly on work orders and submit them to the Manager.
Maintain outlet stock and supplies.