Lottery Sales Representative

South Carolina Education Lottery•Powdersville, SC

8d•$0 - $54,504•Onsite

About The Position

The purpose of this position is to act as a customer service representative and the direct point of contact between lottery retailers and the South Carolina Education Lottery (SCEL). This position will be responsible for a pre-assigned group of retail stores to ensure consistency and continuity of service, and provides assistance to those retailers with selling and promoting lottery products. This position is at-will and is not covered by the South Carolina State Employee Grievance Procedure Act.

Requirements

Associate’s degree or two-year college equivalent required, with a major in business, marketing or related field preferred
A minimum of one to three years of relevant work experience.
Must reside in the Anderson-Greenville metropolitan area with preferred residency in Piedmont, Williamston, Powdersville, Easley or other comparable locations.
This position requires a valid drivers’ license and eligibility for bonding.
Ability to deal courteously and effectively with retailers and the public
Knowledge of SCEL policies, regulations and procedures for conducting SCEL business
Knowledge of the South Carolina Education Lottery Act and all laws related to retail activities
Ability to operate a motor vehicle
Ability to train retailers
The ability to make appropriate decisions by applying established standards and available information to specific situations
Ability to communicate effectively

Nice To Haves

Major in business, marketing or related field preferred

Responsibilities

Serves as an SCEL customer service representative and the direct point of contact to a pre-assigned group of retail stores, within a defined, geographic area.
Assesses retailer lottery needs, such as analysis of ticket usage to determine current inventory needs; provides and places SCEL promotional materials/supplies to assist in the sale of lottery products.
Travels extensively in the assigned region to lottery retail outlets to provide customer service.
Utilizes computerized system to adjust inventory and reallocate lottery tickets to other retailers; provides rapid delivery of special ticket orders to retailers; ensures proper activation for financial accountability and billing purposes.
Analyzes store layout; identifies and recommends most effective placement of point of sale and promotional items; instructs retailers on techniques to increase sales; motivates retailers to promote SCEL products; identifies and recommends promotional strategies and programs.
Assists with licensure application process and compliance with lottery requirements; trains new and current retailers concerning instant games, other SCEL games, and operation of SCEL validation equipment.
Identifies lottery-related complaints or issues from retailers; plans and takes appropriate actions to resolve such problems.
Ensures compliance with SCEL rules and regulations.
Completes accounting, security and sales site visit reports.
Consults and meets regularly with the Regional Sales Manager.
Performs any other duties and special projects as may be assigned.