Lot Specialist - ADESA Tracy

Carvana•Tracy, CA

10d•Onsite

About The Position

The Lot Specialist acts as the “shopper” for designated accounts and manages outside and administrative functions in one or more departments: Dealer Consignment, Commercial Accounts, or Retail Accounts. The role helps ensure vehicles meet auction-readiness standards and supports customer-focused auction operations. The position reports to the Commercial Accounts Manager (CAM) or another designated manager. The work includes customer liaison and pre-sale quality checks, coordinating and overseeing vehicle reconditioning and repairs, managing and tracking inventory, preparing vehicles for sale, and coordinating sale-lane activities. It also involves using electronic devices and computer systems to scan inventory, record vehicle movement, and take photographs. This role includes inside and outside working conditions, with exposure to temperature changes, outdoor weather, slightly elevated noise, and minor atmospheric conditions such as fumes, odors, and dust. Physical activity ranges from light to medium work. Hiring is contingent on passing a background check, and the role is not eligible for visa sponsorship.

Requirements

Must be at least 18 years old.
Must have a valid driver’s license that meets the requirements.
Must be able to safely drive a variety of vehicle makes, models, and sizes.
Must be able to read, write, speak, and understand English.
Must pass a complete background check as a condition of hiring.
Ability to collaborate with multiple departments, customers, and vendors.
Strong customer service skills.
Ability to multitask while maintaining attention to detail and quality.
Ability to manage deliverables and metrics against aggressive targets and timelines.
Ability to work in a fast-paced environment and handle varied duties.
Excellent verbal and written communication and effective interpersonal skills.

Nice To Haves

High school diploma or GED preferred.
Automotive or auction experience preferred.
Proficiency with computer systems and applications.

Responsibilities

Act as a liaison between auction operations and customers, perform pre-sale quality checks, and support operational flow.
Recommend and oversee vehicle reconditioning services, such as paintless dent repair (PDR) or glass repair, according to account criteria.
Review and write repair orders, enter them into the PC system, and coordinate repairs with shops.
Locate, number, and move vehicles to designated areas; confirm each vehicle’s VIN, make, year, and mileage.
Track missing units and help customers locate vehicles.
Number and tag vehicles, apply stickers, mark numbers on windshields, and place vehicles in their sale spots.
Coordinate sale-lane activities to support an efficient, customer-focused auction experience.
Perform basic vehicle diagnostic determinations to decide whether a vehicle needs to be moved to the Mechanic Shop.
Walk vehicles with customer representatives before the sale for a final quality check.
Use electronic devices to scan inventory, record vehicle movement, and take vehicle photos as needed.
Perform other duties assigned by the designated manager.