Lot Operations Specialist II - Zone Administrator (Manheim)

Cox Communications • Riverside, CA

2d • Onsite

About The Position

The Lot Operations Specialist II serves as a Zone Administrator for Manheim, coordinating vehicle movement and lot operations while helping direct crew activities. The role orients and instructs new drivers, communicates schedules and assignments, maintains vehicle movement and location logs, and supports sale-day lane leadership and vehicle staging. It also manages van transportation for employees and vehicles, including scheduled trips to auxiliary parking lots, remote sites, dealerships, customer locations, and other destinations. The specialist performs routine van checks and maintenance and models safe work practices. In cooperation with the manager and safety team, the role helps monitor staffing, work volumes, quality, customer service, and performance metrics, and supports improvement strategies. The position is based at a specified Cox location with no remote option and may require overtime as business needs dictate.

Requirements

• High school diploma or GED and 3 years of experience in a related field; alternatively, a related degree or certification beyond a high school diploma/GED, or 5 years of experience.
• Valid driver’s license and safe driving record.
• Ability to stand, walk, reach, talk, and hear; vision abilities including close, distance, and color vision, depth perception, and ability to adjust focus.
• Ability to stand for prolonged periods.
• Ability to lift 1–15 pounds.
• Must clear a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Basic mechanical knowledge, including identifying flat tires or low fuel and jump-starting vehicles.
• Knowledge of lot operations and lot layout.
• Knowledge of LDM.

Responsibilities

• Orient and instruct new drivers regarding their duties and assist the supervisor in assigning and directing employees’ work.
• Communicate with the supervisor or manager to support vehicle flow and maintain a log of vehicle stock numbers and lot locations.
• Communicate schedules and assignments to crew members.
• Serve as lane leader on sale days.
• Coordinate vehicle-move requirements with the lot manager and quadrant coordinator.
• Assist the supervisor in ensuring lease lanes and pre-sales are staged and parked properly.
• Manage vans and coordinate drivers transporting employees and vehicles to scheduled work destinations.
• Shuttle employees between the auction and auxiliary parking lots on sale days and transport employees parking inventoried vehicles at remote sites.
• Pick up and drop off employees and other Auction personnel at the Auction, parking lots, dealerships, customer locations or businesses, and other locations.
• Perform daily maintenance and routine checks of the van; clean and service it with fuel, lubricants, and accessories.
• Follow safety and health procedures, model safe behaviors, and cooperate with the Market Safety Manager on Safety Excellence activities.
• Work with the manager to review work volumes, plan and monitor staffing levels, and support efficiency, quality, and customer service.
• Review departmental performance against key performance indicators and metrics and develop and execute improvement strategies.
• Lead by example, champion Cox/Manheim values, and ensure employees are treated with respect.
• Enforce company policies and procedures relating to employee and customer conduct.
• Perform other duties assigned by management.
• Work overtime when business needs dictate.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED