Lot Auditor - Boulder, CO

Parking Management Company•Boulder, CO

8d•$20 - $20

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The role delivers customer service while maintaining a safe, clean, and efficient parking environment, enforcing parking policies, and supporting lot operations. The position may involve working indoors and outdoors in varying weather, and requires schedule flexibility for shifts that may include nights, weekends, and holidays. It is a non-exempt, hourly position available on a full-time or part-time schedule. The role directly reports to the Commercial Parking Manager or Hotel Self Parking Manager.

Requirements

High school diploma or GED.
Valid driver’s license and reliable transportation.
Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
Successfully complete and maintain a background check throughout employment.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Comfort working indoors and outdoors in various weather conditions.
Maintain a clean, professional appearance and comply with uniform and grooming standards.
Schedule flexibility for shifts that may include nights, weekends, and holidays.
Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
Ability to manage guest interactions with patience, empathy, and attention to detail, and collaborate with team members, supervisors, and clients.
Remain alert to surroundings in active parking environments, including moving vehicles and changing weather conditions.
Positive, helpful attitude.

Nice To Haves

Previous customer service experience.

Responsibilities

Issue tickets, process payments accurately, and responsibly track money and paperwork.
Complete shift logs, track tickets and revenue, and document parking activity.
Label keys, record vehicle details, and maintain organized records of parked cars.
Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
Keep the parking area and booth clean and presentable, assisting with light cleaning or janitorial tasks as needed.
Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
Use radios appropriately, communicate with the team, and support a positive work environment.
Arrive on time, follow company policies, and maintain a professional appearance and attitude.
Support operations by taking on additional tasks as needed, attending training sessions, and adapting to scheduling needs.