Lot Attendant

LAZ Parking Southwest•Phoenix, AZ

88d•Onsite

About The Position

The Lot Attendant will create a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying; honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Requirements

Driver's license is required, minimum of 2 years
Valid Driver’s License (2 years minimum)
High school diploma or GED
Strong customer service skills and abilities.
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
Ability to work independently and multi-task.
Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
Ability to interpret policies, procedures, and standard business practices.
Demonstrate a sense of urgency and timeliness.
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Nice To Haves

Parking and/or hospitality industry experience is preferred but not required.

Responsibilities

Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Complete all required paperwork and reports accurately and efficiently to account for all collected parking revenues.
Assist customers in lanes, and in the parking lot/structure; help direct traffic.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
Accept cash, debit, credit card payments and process.
Keep parking location clean – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
Work with and without supervision and follow directions of supervisors when requests are made.
Inform all people loitering to move off property or call non-emergency number for police support.
Make sure the location is safe and take care of any potentially hazardous conditions.
Other related duties as assigned.