Lot Attendant

CITY ENTERPRISES LLC•Memphis, TN
•$15 - $0

About The Position

The Lot Attendant coordinates the physical movement of vehicles on the lot and through the sales lane. The role helps maintain a continuous flow of traffic, ensures vehicles are positioned as scheduled, responds to customer and dealer inquiries, and reports safety or property concerns to management. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations for improving work procedures, policies, and practices.

Requirements

  • Valid driver's license and clean motor vehicle record.
  • High school diploma or GED.
  • Working knowledge of vehicles.
  • Data-entry skills.
  • Basic computer skills.
  • Ability to drive vehicles with standard and automatic transmissions.
  • Basic mechanical knowledge, including identifying flat tires or low fuel and jump-starting vehicles.
  • Moderate interpersonal and communication skills to ensure customer requests and needs are met.
  • Ability to acknowledge and clarify customer inquiries, requests, or complaints so needs can be identified, documented, and addressed.
  • Safety-conscious approach and awareness of health, safety, and security issues.
  • Customer-service focus, pride in work, positive attitude, willingness to help, and a team-focused approach.
  • Ability to handle sensitive, complex, and/or confidential information.
  • Ability to work with multiple tasks focused mainly on single processes, using established procedures and limited alternatives to resolve problems; unusual problems are referred to a supervisor.
  • Regular and substantial contact with others, including discussions related to policies and programs and potentially vendor negotiation or proposal/presentation writing.

Responsibilities

  • Inspect support equipment to confirm it is in proper working order.
  • Conduct presale walks to ensure vehicles are in their assigned lanes as scheduled.
  • Identify and address missing vehicles, overflow areas, inoperable vehicles, and other issues.
  • Maintain the run list, including vehicles with no keys, late entries, and late number changes.
  • Respond to customer and dealer inquiries and concerns.
  • Coordinate and direct vehicle movement to maintain continuous traffic flow to the block.
  • Oversee parking of sold vehicles and re-parking of non-sold vehicles.
  • Report theft, lot damage, and safety concerns to management.
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