Lot Attendant

LAZ Parking California•Los Angeles, CA

About The Position

The Lot Attendant creates a welcoming atmosphere for customers and clients and represents LAZ Parking by demonstrating honesty, integrity, accountability, teamwork, and excellent communication. The role helps ensure that the parking lot is safe, clean, and functioning properly, and that customers using the lot are banking patrons. The attendant works with or without supervision, follows supervisor directions, and performs other related duties as assigned.

Requirements

  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others in overcoming challenges, with a never-give-up attitude.
  • Ability to work independently and multitask.
  • Ability to communicate professionally and effectively with all organizational levels and external customers and clientele.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrate urgency and timeliness.
  • Willingness to be flexible and work at multiple facility locations.
  • Ability to handle challenging and sometimes emotionally charged situations.
  • Ability to speak, read, and comprehend English.
  • Ability to make independent decisions and remain firm in those decisions.

Responsibilities

  • Ensure parkers are entering the bank branch when parking in the lot and politely explain that the lot is for banking patrons only.
  • Report concerns or needs to the direct supervisor; contact a Bank Branch Manager only when directly asked or in an emergency.
  • Identify and address tripping hazards and other potentially hazardous conditions to help keep the location safe.
  • Clean the parking location by sweeping, wiping surfaces and equipment, emptying and picking up trash, and changing light bulbs.
  • Maintain and repair malfunctioning parking equipment to ensure customers have appropriate access.
  • Wear the correct LAZ Parking uniform and arrive on time, ready to work as scheduled.
  • Work independently or with supervision and follow supervisors’ directions.
  • Ask people loitering to leave the property or call non-emergency police numbers for support.
  • Perform other related duties as assigned.
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