Lot Attendant-Recon

TONY HAWAII AUTOMOTIVE GROUP LLC•Waipahu, HI

21d•Onsite

About The Position

The Lot Attendant-Recon supports the company’s vision of being the best place to work and the best place for guests to do business, and its mission to build long-term relationships with associates and guests while making a positive difference in the community. The role performs general Service Lane and lot duties, prepares the showroom and service area for business, moves vehicles to the appropriate locations, and helps ensure guests receive completed vehicles promptly. No prior experience is needed; training is provided.

Requirements

High school diploma or equivalent.
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and delegate when appropriate.
Ability to work in a fast-paced and sometimes stressful environment.
No experience required; training will be provided.
Able to stand for prolonged periods.
Able to lift up to 50 pounds at times.

Responsibilities

Greet guests within one minute of arrival and perform general Service Lane duties.
Check vehicle batteries and lights, turn the steering wheel all the way to the left, and apply protective materials as needed.
Ensure clean rental vehicles are available when needed.
Transfer vehicles to the correct location for service or storage.
Transfer completed vehicles to guests promptly as instructed by advisors.
Open the lot by rolling up gates and disengaging locks.
Prepare the showroom for guests by turning on lights, making coffee available, and taking keyboards to the lower key boxes.
Set up the service area for the day’s business and ensure driveway supplies are ready to receive guests.
Store driveway supplies and keep the driveway spotless.
Ensure showrooms are ready to receive guests and use the lower lot efficiently.
Follow the Tony Group standards: be positive and respectful, greet everyone within five feet, help guests or find someone who can, thank guests, and maintain a Grand Opening Look daily.
Ensure vehicle doors and windows are locked.