LOT ATTENDANT

Ace Parking • Royal Oak, MI

7d

About The Position

As a lot attendant, you will greet and help customers in a fast-paced, dynamic environment. You will help ensure the smooth operation of the parking lot by making sure vehicles are parked correctly and safely and providing excellent customer service to patrons. The role includes monitoring parking and loading dock operations, assisting with traffic control, maintaining clean parking areas, keeping records, supporting garage operations, and reporting safety, security, equipment, or maintenance concerns.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

Nice To Haves

• Passion for logistics and working with people.

Responsibilities

• Assist the supervisor in monitoring garage performance, cleanliness, and other operational areas.
• Keep accurate records of daily activities; manage the vendor log and delivery vehicle access, and document issues.
• Monitor parking facility and loading dock operations to support the safety and security of people and vehicles.
• Ensure vehicles are parked orderly and safely, and perform routine vehicle counts.
• Assist with traffic control during peak hours.
• Greet guests warmly and professionally, and provide directions and information about parking rates and payment options.
• Report security concerns, incidents, maintenance issues, and damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, and report violations to the garage manager and/or supervisor.
• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed.
• Greet customers, delivery drivers, vendors, guests, and building employees and assist with their parking needs.
• Keep parking lots, loading docks, and surrounding areas clean and free of debris, including oil spills, water, ice, and snow.
• Provide exceptional service and assist customers with parking and directions as needed.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations, including checking and resolving parking equipment failures, maintaining and restocking equipment, and managing inventory.
• Report equipment malfunctions or maintenance needs for timely repairs.
• Support profitability through exceptional customer service.

Benefits

• Vacation and sick time based on a pro-rated basis.
• Holiday time based on hours worked.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED