Lot Attendant

Ace Careers Website•Redwood City, CA

About The Position

As a lot attendant, you will greet and help customers in a fast-paced, dynamic environment. You will help ensure the parking lot runs smoothly by making sure vehicles are parked correctly and safely and by providing excellent customer service to patrons. Potential schedules are Friday–Sunday, 5:00 p.m.–1:30 a.m., or Saturday–Sunday, 8:30 a.m.–5:00 p.m. Compensation is $18.00–$20.00 per hour. ACE Parking describes itself as a leading parking management company with more than 75 years in business. Its culture is shaped by values including caring, loyalty, humility, respect, and commitment to the community.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work in various weather conditions.
  • Reliability.

Nice To Haves

  • Passion for logistics and working with people.

Responsibilities

  • Keep accurate records of daily activities and issues encountered.
  • Monitor the parking facility to help ensure the safety and security of customers and their vehicles.
  • Ensure vehicles are parked in an orderly and safe manner.
  • Perform routine vehicle counts and report issues.
  • Assist with traffic control during peak hours.
  • Monitor and enforce parking regulations and policies.
  • Greet guests warmly and professionally.
  • Provide clear directions and information about parking rates and payment options.
  • Report security concerns, incidents, and maintenance issues to appropriate authorities or management.
  • Assist fellow team members during busy periods or when needed.
  • Help customers park and locate available spaces; provide assistance and directions as needed.
  • Keep parking lots and surrounding areas clean and free of debris, including trash cans.
  • Perform routine maintenance tasks such as cleaning and clearing debris from parking areas and walkways.
  • Report equipment malfunctions or maintenance needs for timely repairs.
  • Provide exceptional customer service to support profitability.
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