Lot Attendant

Bay Ridge Subaru•Brooklyn, NY

About The Position

The Lot Attendant serves as the first point of contact for service customers and helps provide a positive customer experience. The role supports smooth traffic flow in the service drive and manages vehicle parking and retrieval. The attendant also helps maintain an organized service drive and customer lounge and may assist with shuttle driving or errands.

Requirements

  • Valid driver's license with a clean driving record.
  • Ability to safely drive both automatic and manual-transmission vehicles.
  • Strong communication and interpersonal skills.
  • Ability to stand, walk, and work outdoors for extended periods in various weather conditions.
  • Professional appearance and a positive, team-player attitude.

Responsibilities

  • Greet arriving service customers in a warm, professional, and welcoming manner and connect them promptly with their Service Advisor.
  • Protect customer vehicles during check-in by installing interior floor mats, seat covers, and steering wheel covers.
  • Accurately record vehicle mileage and note visible pre-existing damage.
  • Safely drive and park customer vehicles in designated service parking areas, ensuring vehicles are locked and secure.
  • Retrieve completed vehicles from the lot and bring them to the service drive when customers check out.
  • Maintain a clean, organized, and safe service drive and customer lounge area.
  • Assist with shuttle driving or errands as needed.
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