Lot Attendant (Cobb Galleria)

LAZ Parking Georgia • Atlanta, GA

40d • Onsite

About The Position

The Lot Attendant will create a welcoming atmosphere for our customers and clients attending Cobb Galleria events. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying; honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Requirements

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Willingness to be flexible, work multiple lots.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Valid DL required
• MUST be flexible with hours.

Responsibilities

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Keep parking location clean – sweeping, wiping down surfaces and equipment, empting trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Inform all people loitering to move off property or call non-emergency number for police support.
• Make sure the location is safe and take care of any potential hazardous conditions
• Other related duties as assigned.

Benefits

• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the week–no additional cost!
• $100 Referral Bonus for every referral as long as they stay active with us for 90 days!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed