LOT ATTENDANT

Wilson County Motors LLC•Lebanon, TN

69d•Onsite

About The Position

The Lot Attendant is responsible for maintaining the order, cleanliness, and display of the dealership lots, facilities, and the vehicles on them. This role also involves cleaning vehicles for customer delivery and as directed by sales managers. The position requires adherence to the Everyday HERO program, focusing on customer satisfaction. Key duties include ensuring proper inventory display, daily re-arrangement of front-line inventory for optimal curb appeal, filling open spaces, maintaining uniform lines, and ensuring correct forms and stickers are displayed. The Lot Attendant must also inspect and start all vehicles weekly, address cleanliness and reconditioning issues, and report significant reconditioning needs to the pre-owned sales manager. They are responsible for rearranging inventory monthly, cleaning vehicles when the detailer is unavailable, applying protectant products, fueling vehicles, inspecting delivered vehicles for damage, maintaining display products, and keeping the lot free of trash. Additionally, the role involves assisting with vehicle transportation, maintaining stock of dealership branded items, cleaning dealership-owned vehicles weekly, maintaining the car wash, checking the dumpster enclosure, assisting with special displays, and performing other facility maintenance tasks as assigned by management.

Requirements

Adherence to the Everyday HERO (Helpful, Exceeds expectations, Represents us well, takes Ownership) program.
Ability to ensure all inventory is properly displayed on the lot and in the showroom.
Ability to re-arrange the front line inventory daily.
Ability to ensure open spaces are filled immediately.
Ability to ensure all lines are uniform.
Ability to ensure proper (required) forms and / or stickers are displayed properly.
Ability to thoroughly inspect and start every vehicle on the lot once a week.
Ability to correct cleanliness or reconditioning issues.
Ability to log all issues with the pre-owned sales manager.
Ability to remove vehicles requiring significant reconditioning from the retail lot.
Ability to log all reconditioning requests for time-to-resolution tracking.
Ability to rearrange the entire inventory on the first of the month.
Ability to thoroughly clean vehicles purchased when the Detailer is backed up or not at the dealership.
Ability to apply interior and exterior protectant products.
Ability to put gas in vehicles as required.
Ability to meticulously inspect vehicles delivered via freight and report all problems immediately.
Ability to maintain display products.
Ability to continually police the lot and ensure it is free of all trash.
Ability to assist in transportation of vehicles, team members, and guests.
Ability to maintain stock of dealership branded items.
Ability to alert sales management in ample time to order replenishments.
Ability to clean all Courtesy Transportation Program (CTP) loaner vehicles, service shuttle, and other dealership-owned vehicles.
Ability to maintain car wash in accordance to instructions.
Ability to check the dumpster enclosure inside and out daily and correct any cleanliness issues.
Ability to assist dealership with special displays and the storage of products for such displays.
Ability to perform other facility maintenance tasks as needed.
Ability to perform any other activities that contribute to the profitability of the dealership or that are assigned by management.
Be safe at all times.
Take care of our guests.
Ensure the lots, the dealership’s inventory and dealership facilities are the best they can be at all times.
Request additional work from sales management in the event you run out of specific tasks.
Maintain a clean work area.
Properly represent Wilson County Chevrolet Buick GMC Hyundai at all times.

Responsibilities

Maintain the order, cleanliness, and display of dealership lots, facilities, and vehicles.
Clean vehicles for customer delivery and as required by sales managers.
Ensure all inventory is properly displayed on the lot and in the showroom.
Re-arrange the front line inventory daily for the greatest curb appeal and vehicle awareness.
Ensure open spaces are filled immediately.
Ensure all lines are uniform.
Ensure proper (required) forms and / or stickers are displayed properly.
Thoroughly inspect and start every vehicle on the lot once a week and correct any cleanliness or reconditioning issues immediately.
Log all issues with the pre-owned sales manager if it is beyond the lot attendant’s ability to correct or get corrected.
Remove any vehicles that require significant reconditioning requirements from the retail lot until such time that they meet the minimum reconditioning standards.
Log all reconditioning requests for time-to-resolution tracking.
Rearrange the entire inventory on the first of the month according to instructions received from Sales Management.
Thoroughly clean vehicles purchased when the Detailer is backed up or not at the dealership.
Apply interior and exterior protectant products (currently 3M Scotchguard) when purchased by customers.
Put gas in vehicles as required.
Meticulously inspect vehicles delivered via freight and report all problems (no matter how minor) to the delivery company and management immediately.
Maintain display products (i.e. – balloons, flags, etc).
Continually police the lot and ensure it is free of all trash.
Assist in transportation of vehicles, team members, and guests as instructed by sales management.
Maintain stock of dealership branded license plates, license plate frames, adhesive stickers, key boxes, key tags, frequency transmitter-blocking boxes, balloons, flags and other similar products.
Alert sales management in ample time to order replenishments.
Clean all Courtesy Transportation Program (CTP) loaner vehicles, service shuttle, and other dealership-owned vehicles as needed but a minimum of once per week.
Maintain car wash in accordance to instructions by the car wash maintenance company.
Check the dumpster enclosure inside and out daily and correct any cleanliness issues.
Assist dealership with special displays and the storage of products for such displays.
Perform other facility maintenance tasks as needed.
Perform any other activities that contribute to the profitability of the dealership or that are assigned by management.