Lot Attendant-Pre-Owned

TONY HAWAII AUTOMOTIVE GROUP LLC•Waipahu, HI

5d•Onsite

About The Position

The Lot Attendant supports the company’s vision of being the best place to work and the best place for guests to do business, and its mission to build long-term relationships with associates and guests and make a positive difference in the community. The role performs general service-lane duties, welcomes guests, and provides shuttle service to sales and service guests. The attendant opens and closes the lot, prepares the showroom and service area for business, maintains bathrooms, breakrooms, windows, guest waiting areas, driveways, and detail bays, and ensures supplies are stored and monitored for reordering. The role also moves, washes, and secures vehicles, prepares rental vehicles when needed, and transfers completed vehicles to guests promptly as directed by advisors. No prior experience is needed; training is provided.

Requirements

Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and delegate them when appropriate.
Ability to function well in a high-paced and sometimes stressful environment.
High school diploma or equivalent.
No prior experience required; training will be provided.
Ability to stand for prolonged periods.
Ability to lift up to 50 pounds at times.

Responsibilities

Perform general service-lane duties and greet guests within one minute of arrival.
Shuttle sales and service guests.
Clean bathrooms, breakrooms, windows, and the guest waiting area at closing.
Ensure rental vehicles are cleaned and washed when needed.
Move vehicles to the correct location for servicing or storage.
Wash vehicles and transfer completed vehicles to guests in a timely manner as instructed by advisors.
Open the lot by rolling up gates and disengaging locks.
Prepare the showroom to receive guests and help set up the service area for the day’s business.
Ensure showroom vehicles are washed and ready to receive guests.
Monitor detail supplies for reordering and store supplies properly; keep detail bays spotless.
Keep the driveway spotless and supplies stored properly.
Ensure all vehicle doors and windows are locked.
Follow the Tony Group standards: be positive and respectful, greet everyone within five feet, help guests or find someone who can, thank guests, and maintain a Grand Opening Look daily.