Lost & Found Clerk - Park MGM

MGM Resorts International

1d • Onsite

About The Position

The Lost and Found Clerk is responsible for answering phones, completing departmental filing, and processing lost and found items. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices, and procedures.

Requirements

• Must be 21 years of age or older
• High School Diploma or GED
• Six (6) months of prior relevant administrative experience
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

Responsibilities

• File all lost and found/ Security related reports
• Log, sort, store, and return all lost and found items to owners
• Prepare lost and found items for shipping
• Pull and sort unclaimed items for charity
• Attempt to locate owner of lost items
• Coordinate pick up of lost and found items from the hotel floors
• Answer multi-line telephones and take messages for Security Department
• Ensure employee accident reports are properly completed and filed for Worker's Compensation
• Prepare security/lost and found paperwork for records retention

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED