Patrol all areas of the property and assist guests with room access. Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life-safety systems. Lock property entrances when required and conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required, and assist guests and employees during emergencies. Notify appropriate individuals about accidents, attacks, and other incidents; defuse disturbances; and call for outside assistance when necessary. Complete incident reports and shift summaries or daily activity reports, handle interruptions and complaints, resolve safety hazards, escort unwelcome persons from the property, respond to vehicle accidents and thefts, and use proper code responses to call for assistance. Maintain the confidentiality of security, loss-prevention, and property records, releasing information only to authorized individuals. Conduct investigations, gather evidence, and interview relevant parties. Follow company policies and procedures, report accidents, injuries, and unsafe work conditions, complete safety training and certifications, maintain a clean and professional appearance, protect proprietary information and company assets, and meet quality-assurance standards. Welcome and assist guests according to company standards, communicate professionally, prepare and review written documents accurately, and maintain positive working relationships while supporting team goals. Additional state licensing or registration requirements may apply. The role requires reading and visually verifying information, inspecting tools and equipment, and entering and locating work-related information using computers or point-of-sale systems. Physical duties include standing, sitting, or walking for extended periods or an entire shift; moving quickly to respond to situations; lifting, carrying, pushing, pulling, and placing objects up to 50 pounds independently and objects over 75 pounds with assistance; manipulating objects with fine motor skills and hand-eye coordination; moving through confined or elevated spaces and over uneven or slippery surfaces; using stairs and ramps; and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be assigned by supervisors.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED