Loss Prevention Officer - Part-time

Marriott•Falls Church, VA
•$20 - $22

About The Position

Patrol all areas of the property and assist guests with room access. Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life-safety systems. Lock property entrances when required and conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required, and assist guests and employees during emergencies. Notify appropriate individuals about accidents, attacks, and other incidents; defuse disturbances; and call for outside assistance when necessary. Complete incident reports and shift summaries or daily activity reports, handle interruptions and complaints, resolve safety hazards, escort unwelcome persons from the property, respond to vehicle accidents and thefts, and use proper code responses to call for assistance. Maintain the confidentiality of security, loss-prevention, and property records, releasing information only to authorized individuals. Conduct investigations, gather evidence, and interview relevant parties. Follow company policies and procedures, report accidents, injuries, and unsafe work conditions, complete safety training and certifications, maintain a clean and professional appearance, protect proprietary information and company assets, and meet quality-assurance standards. Welcome and assist guests according to company standards, communicate professionally, prepare and review written documents accurately, and maintain positive working relationships while supporting team goals. Additional state licensing or registration requirements may apply. The role requires reading and visually verifying information, inspecting tools and equipment, and entering and locating work-related information using computers or point-of-sale systems. Physical duties include standing, sitting, or walking for extended periods or an entire shift; moving quickly to respond to situations; lifting, carrying, pushing, pulling, and placing objects up to 50 pounds independently and objects over 75 pounds with assistance; manipulating objects with fine motor skills and hand-eye coordination; moving through confined or elevated spaces and over uneven or slippery surfaces; using stairs and ramps; and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

  • High school diploma or GED equivalent is listed as a preferred qualification.
  • No related work experience is required.
  • No supervisory experience is required.
  • Some states may have additional licensing or registration requirements.
  • Ability to read and visually verify information and inspect tools, equipment, or machines.
  • Ability to use computers and/or point-of-sale systems to enter and locate work-related information.
  • Ability to stand, sit, or walk for extended periods, including an entire shift, and move quickly in response to work situations.
  • Ability to lift, carry, push, pull, and place objects up to 50 pounds without assistance and objects over 75 pounds with assistance.
  • Ability to manipulate objects requiring fine motor skills and hand-eye coordination, move through confined or elevated spaces, navigate uneven or slippery surfaces and stairs or ramps, and reach, bend, twist, pull, and stoop.
  • Ability to communicate clearly and professionally and prepare and review written documents accurately.

Nice To Haves

  • High school diploma or GED equivalent.

Responsibilities

  • Patrol property areas and assist guests with room access.
  • Monitor CCTV, perimeter alarms, duress alarms, and fire life-safety systems; lock entrances when required.
  • Conduct daily physical hazard inspections and resolve safety hazards.
  • Respond to accidents and emergencies; contact EMS, administer first aid or CPR when required, and assist guests and employees.
  • Notify appropriate individuals of incidents, defuse disturbances, and call for outside assistance when necessary.
  • Complete incident reports and loss-prevention shift summaries or daily activity reports.
  • Handle interruptions and complaints, escort unwelcome persons from the property, and respond to vehicle accidents and thefts.
  • Call for assistance using proper code responses.
  • Protect the confidentiality of security, loss-prevention, and property records, sharing information only with authorized individuals.
  • Conduct investigations, gather evidence, and interview relevant parties.
  • Follow company policies and procedures; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
  • Maintain a clean, professional appearance and protect proprietary information and company assets.
  • Welcome and assist guests according to company standards, communicate professionally, and prepare and review written documents accurately.
  • Develop positive working relationships and support team goals while meeting quality-assurance expectations.
  • Perform other reasonable job duties as requested by supervisors.
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