Loss Prevention Manager

Omni Hotels & SpasCarlsbad, CA
Onsite

About The Position

The Loss Prevention Manager will ensure the routines and tasks of each Loss Prevention shift are properly completed in accordance with Omni standards.

Requirements

  • 2 plus years of previous Security/Loss Prevention Management experience in hotel setting
  • High School Degree or Equivalent
  • Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
  • Computer skills required

Nice To Haves

  • Some College preferred
  • Exceptional people skills preferred

Responsibilities

  • Ensures that all Security personnel functions are being properly completed by the Security Department.
  • Assist with and oversee the safe and secure operation of the Hotel, Golf Courses, and The District area of the Resort
  • Ensures that shift personnel are properly assigned at all times.
  • Responsible for disciplining Security personnel in conjunction with the Director/Assistant Director of Security.
  • Reviews all reports completed by Security officers to ensure accuracy and timely submission.
  • Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
  • Reports all observed hotel property deficiencies and safety hazards.
  • Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
  • Responsible for coordinating guest room surveillance in conjunction with the Director/Assistant Director of Security.
  • Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security.
  • Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.) is kept clean and in good working condition.
  • Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e., drunks, prostitutes, vagrants, etc.)
  • Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security.
  • Responsible for coordinating the hiring and termination of all Security personnel n conjunction with the Director/Assistant Director of Security.
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