Loss Prevention Manager

Omni Hotels & Resorts•Carlsbad, CA

2d•$75,000 - $85,000•Onsite

About The Position

The Loss Prevention Manager will ensure the routines and tasks of each Loss Prevention shift are properly completed in accordance with Omni standards. Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match.

Requirements

2 plus years of previous Security/Loss Prevention Management experience in hotel setting
High School Degree or Equivalent
Computer skills required
Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.

Nice To Haves

Some College preferred
Exceptional people skills preferred

Responsibilities

Ensures that all Security personnel functions are being properly completed by the Security Department.
Assist with and oversee the safe and secure operation of the Hotel, Golf Courses, and The District area of the Resort.
Ensures that shift personnel are properly assigned at all times.
Responsible for disciplining Security personnel in conjunction with the Director/Assistant Director of Security.
Reviews all reports completed by Security officers to ensure accuracy and timely submission.
Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
Reports all observed hotel property deficiencies and safety hazards.
Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
Responsible for coordinating guest room surveillance in conjunction with the Director/Assistant Director of Security.
Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security.
Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.) is kept clean and in good working condition.
Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e., drunks, prostitutes, vagrants, etc.).
Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security.
Responsible for coordinating the hiring and termination of all Security personnel in conjunction with the Director/Assistant Director of Security.