About The Position

The Loss Prevention Investigator joins TJX’s National Task Force, partnering with Store Operations to address organized retail crime (ORC) and external theft across the TJ Maxx and Marshalls brands in an assigned market. The role develops partnerships with store and Loss Prevention leadership and with local, state, and federal law enforcement agencies, and takes a proactive approach to reducing external losses through training and awareness. The investigator conducts specialized over-the-road investigations, including planning and carrying out surveillance on public roadways, and travels between worksites or other locations during the workday. Access to a personal vehicle is necessary because these tasks cannot be completed using public transportation or shared ride services.

Requirements

  • At least 5 years of Loss Prevention or investigative experience.
  • Excellent written and verbal communication skills.
  • Attention to detail, time management, and prioritization skills.
  • Ability to travel to stores within assigned areas.
  • Access to a personal vehicle, as over-the-road investigations and travel between locations cannot be accomplished using public transportation or shared ride services.

Nice To Haves

  • College degree in Criminal Justice preferred.
  • Organized Retail Crime experience preferred.
  • Formalized interview/interrogation training; Wicklander-Zulawski (WZ) is a plus.
  • Multi-store investigation experience preferred.

Responsibilities

  • Use loss prevention reporting tools to identify and investigate organized retail crime cases at the direction of the Regional Investigations Manager or Senior Investigator.
  • Conduct static and mobile surveillance.
  • Proactively investigate habitual offenders who pose a risk to TJX employees.
  • Work with store management and field Loss Prevention to identify organized retail crime opportunities and develop action plans to eliminate them within the assigned market.
  • Initiate and conduct investigations involving individuals associated with organized retail crime groups.
  • Use market resources to build cases.
  • Support fence investigations.
  • Conduct specialized over-the-road investigations, including planning and executing surveillance on public roadways.
  • Travel between stores, worksites, and other locations during the workday.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Health care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee Assistance Program (EAP)
  • Incentive programs for management
  • Auto and home insurance discounts
  • Tuition reimbursement
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation support
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
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