70118 - Loss Prevention Detective

TJX • Burtonsville, MD

3d • Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. It also supports store shrink-reduction goals, safety awareness, and a safe environment.

The position observes, apprehends, or deters dishonest acts; participates in investigations and surveillance as assigned; and ensures apprehensions are consistent with store theft activity. The Detective completes and distributes accurate, timely paperwork, maintains appropriate evidence, understands law-enforcement procedures, and participates professionally in legal activities as needed, such as police calls. The role coordinates shrink-related activities with Store Management, follows labor laws and company policies, and provides timely, courteous, knowledgeable customer service while promoting honesty, integrity, and confidentiality.

The role requires effective communication, sound judgment, basic computer and time-management skills, investigative and analytical abilities, and the ability to adapt to changing directions or unexpected situations. The employee works effectively with peers and supervisors and must be able to work a flexible schedule to support business needs. The posting lists 0–2 years of retail or security experience.

The position is at TJ Maxx Store 1372 in Burtonsville, Maryland. Starting pay is USD $18.00–$20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and, for some benefits, service or hours requirements.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines, adhering to shoplifter guidelines and ensuring apprehensions are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and promptly.
• Maintain appropriate evidence, demonstrate understanding of law-enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs; encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child-care and cell-phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, for those meeting service or hours requirements
• Medical, dental, and vision coverage, for those meeting service or hours requirements
• Health savings account (HSA), for those meeting service or hours requirements
• Health-care flexible spending account (FSA), for those meeting service or hours requirements
• Life insurance, for those meeting service or hours requirements
• Short- and long-term disability coverage, for those meeting service or hours requirements
• Paid parental leave, for those meeting service or hours requirements
• Paid holidays, vacation, and sick time, for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed