Loss Prevention Associate II

The TJX Companies, Inc.•Rockville, MD

1d•Onsite

About The Position

The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities, including serving as a visual deterrent to potential loss or dishonesty and wearing a body-worn camera. The role supports a positive customer shopping experience and maintains strong partnerships with store teams and Loss Prevention. The associate uses sound judgment to help ensure personal and others’ safety and protect the Company brand, while following Company policies and supporting its culture and values. The position is based at Marshalls Store 0209 in Rockville, Maryland. It involves maintaining a professional presence at the front of the store or in a department, interacting courteously with customers, communicating with store management or customer service by Company-issued radio, observing and reporting suspicious behavior or critical incidents, completing a closing safety sweep with a member of management, and documenting required incidents in AIIM Case Management. Other duties may be assigned.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a Body Worn Camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to all Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee Assistance Program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates who meet service or hours requirements
Medical, dental, and vision coverage for associates who meet service or hours requirements
Health Savings Account (HSA) for associates who meet service or hours requirements
Health care Flexible Spending Account (FSA) for associates who meet service or hours requirements
Life insurance for associates who meet service or hours requirements
Short- and long-term disability for associates who meet service or hours requirements
Paid parental leave for associates who meet service or hours requirements
Paid holidays, vacation, and sick time for associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance