Loss Prevention Associate II

TJX•Aurora, CO
•Onsite

About The Position

The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a complete company-approved uniform, including a body-worn camera. The associate supports a positive customer shopping experience and maintains strong partnerships with store teams and loss prevention. The associate uses sound judgment to protect their own safety, the safety of others, and the company brand; follows company policies; and supports company culture and values. Responsibilities include maintaining a professional presence at the front of the store or in a department, responding to customer requests by referring them to store management or customer service through a company-issued radio, and observing and reporting suspicious behavior or critical incidents. The associate also participates in a closing safety sweep with a member of management and documents required incidents in AIIM Case Management. The position is at Marshalls Store 0761 in Aurora, Colorado. Starting pay is $15.75 to $18.60 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

  • Strong verbal and written communication skills.
  • Sound decision-making skills.
  • Ability to take initiative and perform well independently.
  • Ability to prioritize and organize workload and manage time effectively.
  • Ability to stand for long periods of time.
  • 0–2 years of retail or security experience.

Responsibilities

  • Support the District Loss Prevention Manager and Store Management in carrying out core loss-prevention responsibilities.
  • Maintain a proper and professional stance in the designated area at the front of the store or in a department.
  • Act as a visual deterrent to prevent potential loss or dishonesty.
  • Review and understand the Store Emergency Response Guide.
  • Wear a complete company-approved uniform, including a body-worn camera.
  • Greet customers appropriately and demonstrate courtesy and respect.
  • Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
  • Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
  • Perform a closing safety sweep of the store with a member of management.
  • Adhere to company policies and procedures.
  • Document required incidents in AIIM Case Management.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short- and long-term disability for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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