Loss Prevention Associate II
About The Position
The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonest behavior while wearing a company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience, maintains partnerships with store teams and loss prevention, and uses sound judgment to protect personal safety, the safety of others, and the Company brand. The position also requires adherence to company policies, procedures, culture, and values. The associate maintains a professional presence at the front of the store or in a department, greets customers courteously, and directs requests for assistance to store management or customer service using a company-issued radio. They observe and report suspicious behavior or critical incidents, perform a closing safety sweep with a member of management, review the Store Emergency Response Guide, and document required incidents in AIIM Case Management. Other duties may be assigned.
Requirements
- Strong verbal and written communication skills.
- Sound decision-making skills.
- Ability to take initiative and perform well independently.
- Ability to prioritize and organize workload and manage time effectively.
- Ability to stand for long periods of time.
- 0–2 years of retail or security experience.
Responsibilities
- Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
- Maintain a proper and professional stance in the designated area at the front of the store or in a department.
- Act as a visual deterrent to potential loss or dishonest behavior.
- Review and understand the Store Emergency Response Guide.
- Wear a complete company-approved uniform, including a body-worn camera.
- Greet customers appropriately and demonstrate courtesy and respect.
- Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
- Observe and report suspicious behavior or critical incidents to loss prevention or store management.
- Perform a closing safety sweep of the store with a member of management.
- Adhere to all company policies and procedures.
- Document required incidents in AIIM Case Management.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation benefit
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
