Specialist - Loss Prevention and Safety FT

Goodwill San Antonio•Windcrest, TX

9d•$20 - $22•Onsite

About The Position

The Loss Prevention & Safety Specialist investigates incidents involving team member accidents, internal and external loss, and serious policy violations. The role promotes workplace safety and adherence to company policy, using CCTV systems to conduct investigations and surveillance across the organization’s lines of business. The Specialist also supports assigned locations and business units with safety, loss prevention, compliance, and administrative needs. The position is based at the DGR Ops Center in San Antonio, Texas, with travel to various Goodwill locations. The listed schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, the role requires availability for flexible, rotating shifts at any time within a 24-hour period, including weekends and holidays. The Specialist may need to work beyond a scheduled shift end during a critical or urgent situation and is on call for emergencies.

Requirements

High school diploma or equivalency diploma.
At least 3 years of experience in a Loss Prevention & Safety Specialist role.
Strong written and verbal communication skills, including the ability to collaborate with multiple business units and position levels.
Advanced skills implementing and maintaining facility access, fire detection, emergency, and CCTV technology.
Proficiency with Microsoft Word, PowerPoint, and Excel.
Ability to meet the physical requirements of the position.
For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.
Availability to work flexible rotating shifts, including weekends and holidays, and to work past the scheduled end time when engaged in a critical or urgent situation.
Availability for on-call emergency situations.

Nice To Haves

Associate’s degree in Criminal Justice, Law Enforcement, Health & Safety, or a related field.

Responsibilities

Conduct regular inspections at assigned locations and perform safety observations for compliance with state and federal safety rules and regulations.
Identify potential safety and compliance issues and determine appropriate corrective actions.
Monitor agency CCTV systems for potential criminal, inappropriate, or unsafe activity.
Ensure monthly emergency drills are conducted and documented at assigned locations.
Resolve assigned support services help tickets promptly and provide feedback to requesters.
Investigate accident reports and work with management to initiate preventive measures.
Support assigned safety captains with training and inspection-record documentation.
Provide overall support to the business unit, including administrative duties.
Work flexible rotating shifts, including weekends and holidays, and remain available for emergency on-call situations.
Provide positive, professional, and friendly customer service by greeting people, assisting them, and responding to questions or concerns.
Support assigned locations in using Loss Prevention Management Systems and Compliance Audit Management Systems.
Validate guard-service post-order compliance during location visits and CCTV reviews.