Logistics Technician

Microsoft • Fayetteville, GA

2d • Onsite

About The Position

As a Microsoft Logistics Technician in Fayetteville, Georgia, you will support inventory and asset management activities for Microsoft Cloud Operations & Innovation (CO+I), which provides infrastructure for Microsoft’s online services. The role includes cycle audits, incoming and outgoing deliveries, coordination of security escorts for third-party vendors, and documentation of deliveries. It also provides opportunities to develop knowledge of inventory management, warranty processes, and data-bearing-device destruction.

The position operates within Microsoft’s global data center infrastructure. The work may include periodic travel to support other locations, up to 25% of the time, and 12-hour shifts that may include evenings, nights, weekends, and holidays. The role requires compliance with security, data-management, safety, and service-level requirements. Microsoft cannot sponsor a work visa for this position.

Requirements

• High school diploma and at least 6 months of experience or an internship in inventory management, retail, warehouse management, or a related field, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Authorization to work in the United States without requiring employer visa sponsorship now or in the future.
• Ability to work 12-hour shifts, including shifts during evenings, nights, weekends, and holidays.

Nice To Haves

• At least 1 year of experience in warehouse or supply chain work in an IT environment, IT, and/or logistics, including operation of heavy-load movement equipment such as forklifts, pallet jacks, or chassis lifts for a large corporation, or equivalent experience.
• In-person participation in the Microsoft Career Networking Event at Trilith on October 23, 2026.

Responsibilities

• Complete Inventory and Asset Management tasks accurately, following company and industry standards and policies, and maintain awareness of their impact on customers and stakeholders.
• Perform data-bearing-device destruction in accordance with Service Level Agreements and Microsoft policies; verify device serial numbers against the database and support server decommissioning.
• Perform weekly vehicle inspections.
• Enter information for inbound and outbound packages, execute deliveries as directed, and maintain accurate delivery records and documentation, including appropriate customs documents for outbound packages.
• Develop working knowledge of stock control and inventory-management procedures; conduct cycle audits and data corrections, report and reconcile discrepancies, track and stage physical inventory, and perform material movement, shipping, and receiving.
• Follow established procedures to deliver consistent, accurate, and timely work; complete required security and data-management training and participate in training on site-specific procedures and tools.
• Notify management of stock shortages and escalate issues.
• Follow security and safety policies, report security or safety incidents, coordinate security escorts for third-party vendors, and complete Task Hazard Analyses with appropriate sign-off.
• Conduct rack-movement activities while following safety standards and protocols for unsafe materials.
• Perform assigned tasks during high-volume or escalation-based situations, seek management guidance when needed, and monitor inbound and outbound schedules with guidance, escalating scheduling deviations.
• Initiate supplier warranty claims when automated processes are unavailable; process failed vendor hardware, including information processing, packaging, shipment, and receipt of returns for RMA and non-RMA devices; perform manual returns for non-RMA parts and begin manual OEM parts ordering.
• Follow all Service Level Agreements related to RMA and non-RMA warranty processes.
• Travel periodically to support other locations, potentially up to 25%.

Benefits

• Certain roles may be eligible for benefits and other compensation; details are available through Microsoft’s corporate pay and benefits information page.
• Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED