Logistics Technician

Advocate Health•Park Ridge, IL
•$20 - $30•Onsite

About The Position

The Logistics Technician supports supply chain operations at Lutheran General Hospital by receiving, managing, picking, replenishing, and delivering General Stores inventory and supplies to assigned locations. The role uses scanning and other inventory automation to document chain of custody, process orders, manage returns, and maintain accurate inventory records. Responsibilities also include maintaining 2-Bin inventory locations, monitoring stock levels and expiration dates, performing cycle counts, and communicating inventory and product-quality trends to supply chain and clinical leaders. The technician maintains orderly, clean, and safe work areas, including proper handling of packaging debris and product delivery skids. The role also receives and inspects incoming shipments, resolves shipping and identification issues, cleans and disinfects patient-care equipment according to Infection Control policies, and responds to customer requests using assigned communication equipment. The position is part-time and scheduled for third shift on Sunday, Monday, and Thursday from 11:00 p.m. to 7:30 a.m. The listed pay range is $19.80–$29.70 per hour.

Requirements

  • High school diploma.
  • At least 12 months of experience.
  • Experience with mainframe or PC computer systems.
  • Good communication and customer-relations skills.
  • Good organizational and mathematics skills; must be computer literate.
  • Ability to function as a team member, prioritize workflow, adapt quickly to change, and demonstrate critical thinking.
  • Ability to lift up to 35 pounds without assistance. For heavier lifts, use lifting equipment or lift with at least one other associate when available.

Nice To Haves

  • Stocking experience.
  • Receiving experience.

Responsibilities

  • Maintain assigned 2-Bin inventory locations, keep rooms orderly, follow 2-Bin standards, and ensure stock is placed in the correct bins.
  • Pick and pull scheduled inventory accurately, deliver replenishment orders, restock bins, and perform cycle counts.
  • Check for expired products, replace them, and adjust inventory counts; perform supplemental restocks when requested.
  • Collect empty bins and product returns, return products to General Stores, and prepare required paperwork for credit.
  • Perform monthly 2-Bin inventories and use DemandTrack to monitor inventory velocity and usage and recommend PAR adjustments.
  • Use receiving and distribution chain-of-custody automation to document incoming shipments and outgoing General Stores issues, and to pick, issue, deliver, credit, and administer products and assigned inventory applications.
  • Use automation for General Stores cycle counts scheduled by the Supply Chain Leader.
  • Manage assigned inventory locations and inventory valuation; monitor cycle-count accuracy, days on hand, overstock, and obsolete inventory.
  • Rotate inventory using a first-expired, first-out (FEFO) approach and register expired products according to the Non-Compliant Policy.
  • Maintain cleanliness and housekeeping throughout General Stores and work areas, including promptly breaking down and disposing of packaging and debris.
  • Perform regular cycle counts, maintain a cycle-count error rate of 5% or less, identify root causes, and implement corrective actions.
  • Carry and protect an assigned pager or portable telephone and respond promptly to customer requests.
  • Maintain monthly inventory-valuation trend charts and quarterly cycle-count-error trend charts for assigned inventory locations, and pursue continuous improvement and inventory reduction.
  • Receive incoming orders, verify them against purchase orders and ship-to locations, identify quality issues, and resolve shipment problems with applicable customer-service representatives.
  • Use scanning technology and established work standards for receiving, maintain an organized receiving work area, and deliver inbound products to the appropriate locations.
  • Clean and disinfect patient-care equipment according to Infection Control policies.
  • Manage inventory and accurately pick requisitioned items, generally maintaining no more than five days on hand for each SKU unless otherwise approved or directed.
  • Pick and deliver requisitioned orders, using barcode scanning to record electronic signatures and delivery or receipt confirmation.
  • Retrieve non-compliant products from green bins at assigned locations at least weekly when no other frequency is specified, return them to General Stores, and record them in the designated online database or product log.
  • Return General Stores equipment after distribution use and coordinate product returns from assigned requisitioning locations.
  • Pick at least 60 lines per hour, with a goal of 100 lines per hour within the timeframe established by the Supply Chain Leader, including picking, travel, and replenishment time.
  • Pick unit-department orders according to requested timing unless directed otherwise by the shift lead, and ensure accuracy of picks.
  • Use designated picking automation, tag products with required stickers, release picked orders using Lawson WH32.2, and complete required paperwork.
  • Follow the assigned velocity-picking format and procedures to support appropriate inventory use and reordering.
  • Analyze non-conforming product incidents by SKU and recommend process improvements to reduce recurrence.
  • Maintain non-conforming green bins, placards, and laminated job aids at assigned inventory locations.
  • Remove non-conforming products from inventory, return them to General Stores, and communicate product trends and analysis to appropriate clinical leadership.
  • Perform other related duties as required.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.
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