07 - Logistics Team Leader 2
About The Position
The Logistics Team Leader 2 supervises material handlers within assigned work teams and provides leadership and support to order fulfillment employees. The role assigns and schedules work, monitors performance, recommends compensation, coaches employees, and takes disciplinary action as necessary. It establishes a training model and development plans, ensures employees are trained, and reallocates personnel to optimize production. The team leader communicates with employees about safety, ISO standards, and customer awareness, and develops and enforces documented material-handling procedures. The position oversees receiving, checking, and stocking raw materials; delivering materials to production; and packaging and shipping finished products. It tracks departmental metrics, drives process improvements, and manages the departmental budget. It also makes decisions about workload allocation and hiring practices, advises employees on account, process, workload, and personnel issues, facilitates team meetings, and contributes to department direction, staffing, and the development of outbound order fulfillment processes and best practices. The role interacts with peers and other departments to share information, resolve issues, and improve processes. It typically supervises approximately 10–25 employees or serves as a nonsupervisory support-function team lead, and typically reports to a second-level manager.
Requirements
- Four to six years of relevant experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience; educational requirements may vary by geography.
- Knowledge of warehouse management operations and inventory control methods in a manufacturing environment.
- Knowledge of manufacturing resource planning.
- Knowledge of cost accounting practices.
- Good leadership and coaching skills.
- Ability to manage multiple tasks while maintaining attention to detail and accuracy under tight deadlines.
- Ability to evaluate, prioritize, and problem-solve varied tasks to ensure timely and accurate completion.
- Ability to communicate effectively with a wide variety of internal and external customers.
Responsibilities
- Supervise material handlers and provide leadership and support to order fulfillment employees.
- Assign and schedule work, review performance, recommend compensation, coach employees, and recommend or administer discipline as appropriate.
- Establish team training models and employee development plans; train and mentor new and existing employees.
- Reassign personnel as needed to optimize production and make decisions involving workload allocation and hiring practices.
- Communicate with employees about site safety standards, ISO standards, and customer awareness training.
- Develop, improve, and enforce documented material-handling procedures and compliance.
- Oversee receiving, checking, and stocking raw materials; sorting and delivering materials to production; and packaging and shipping finished products.
- Ensure accurate counts, packaging, handling, stock rotation, shelf-life management, and part identification.
- Evaluate departmental metrics, identify and drive process improvements, and manage the departmental budget.
- Provide guidance on account, workload, process, and personnel issues; facilitate team meetings.
- Provide input on department direction, activities, and staffing.
- Facilitate development of new processes and best-practice models for outbound order fulfillment.
- Communicate with peers and other departments to share information, resolve issues, and improve processes.
- Participate in interviewing and hiring; approve overtime schedules and working hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
