Logistics Team Leader 2
About The Position
This is a first-level supervisory role overseeing a team of material handlers and order fulfillment employees, typically supervising 2–10 people. The position provides direct supervision within a single function or work group, assigns and schedules work, checks work at regular intervals, and directs employees using established guidelines, procedures, and policies. The role operates within established professional standards and practices, receives assignments as tasks and goals, and may contribute to policy development. It executes budgets, develops schedules, enforces policies and procedures, and may affect departmental operations, schedules, and performance goals. The position participates in interviewing and hiring, reviews employee performance, recommends compensation and disciplinary action, and approves overtime schedules and working hours. The Logistics Team Leader supervises material handling activities, including receiving and stocking raw materials, delivering materials to production, and packaging and shipping finished products. The role supports order fulfillment, guides employees on account, workload, process, and personnel issues, and helps develop processes and best practices for outbound order fulfillment. It evaluates departmental metrics, manages the departmental budget, and works with peers and other departments to resolve issues and improve processes. The work is performed in a manufacturing environment. Duties involve occasional exposure to noise, dust, chemicals, operating machinery, and temperature extremes. The role requires continuous light physical effort, including repetitive motion, standing, sitting in a confined workspace, climbing, using equipment, and handling lightweight materials, as well as periodic heavy manual effort, including lifting objects over 20 pounds.
Requirements
- Four to six years of relevant experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience; educational requirements may vary by geography.
- Knowledge of warehouse management operations and inventory control methods in a manufacturing environment.
- Knowledge of manufacturing resource planning.
- Knowledge of cost accounting practices.
- Good leadership and coaching skills.
- Ability to manage multiple tasks while maintaining attention to detail and accuracy under tight time deadlines.
- Ability to evaluate, prioritize, and solve a variety of tasks to ensure timely and accurate completion.
- Ability to communicate effectively with a wide variety of internal and external customers.
Responsibilities
- Supervise material handlers and order fulfillment employees within assigned work teams.
- Assign and schedule work, monitor work at regular intervals, and reassign personnel to optimize production.
- Review employee performance, recommend compensation, coach employees, and take disciplinary action as necessary.
- Establish team training models and individual development plans; train and mentor new and existing employees.
- Communicate regularly with employees regarding site safety standards, ISO standards, and customer awareness training.
- Develop, improve, and enforce documented procedures for material handling practices.
- Ensure accuracy in counts, packaging, handling, stock rotation, shelf life, and part identification.
- Oversee receiving, checking, and stocking raw materials; sorting and delivering materials to production; and packaging and shipping finished products to customers.
- Evaluate departmental metrics, identify and drive process improvements, and manage the departmental budget.
- Provide guidance on account, workload, process, and personnel issues; facilitate team meetings.
- Make decisions regarding workload allocation and hiring practices, and provide input on department direction, activities, and staffing.
- Facilitate development of new processes and best-practice models for outbound order fulfillment.
- Communicate with peers and other departments to share information, resolve issues, and improve processes.
- Participate in interviewing and hiring, recommend employee compensation and disciplinary action, and approve overtime schedules and working hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
