Logistics Supervisor

The Lighthouse for The Blind in New Orleans•New Orleans, LA

1d•Onsite

About The Position

The Logistics Supervisor supports shipping, receiving, inventory control, and warehouse operations at Lighthouse Louisiana. The role works with the Shipping and Receiving (S&R) Manager and team to plan shipments, meet customer requirements and shipping deadlines, control transportation costs, coordinate finished-goods storage and movement, and maintain accurate shipping and receiving records. The supervisor also supports inventory accuracy, quality-system compliance, and continuous improvement across operational processes. The position requires regular forklift operation and other material-handling work, as well as clerical, planning, and loading duties. It is based in both office and warehouse settings, indoors and outdoors, with a flexible 40-hour work schedule and overtime as needed. Employment is contingent on satisfactory background-check and drug-test results.

Requirements

High school diploma or GED.
Strong basic math skills.
Ability to communicate effectively in spoken and written English.
Knowledge of and ability to communicate effectively with multiple business functions.
Strong customer service, supervisory, and organizational skills.
Proficiency in general computer skills, internet applications, Microsoft Outlook, Excel, and Word.
Excellent forklift skills and ability to obtain and maintain forklift certification.
Basic knowledge of shipping, receiving, inventory, and warehouse operations.
Experience that includes clerical, planning, and loading duties.
Dependable, cooperative, organized, detail-oriented, and a team player.
Able to lift 50 pounds and regularly bend, stoop, climb, stand, and walk.
Able to operate a forklift regularly.
Able to travel throughout the facility to manage work responsibilities, breaks, and emergency evacuations safely and effectively, with or without reasonable accommodation.
Able to manage self-care needs and activities of daily living required to support successful employment, with or without reasonable accommodation.
Satisfactory background-check and drug-test results are required for employment.

Responsibilities

Work with the shipping and receiving team to assign responsibilities and efficiently manage the Lighthouse Louisiana Order Status Report.
Complete daily paperwork assigned by the S&R Manager.
Review the order status report daily and plan shipments to minimize labor costs while meeting or exceeding customer requirements.
Assist the S&R Manager in communicating daily inbound and outbound expectations to the S&R Team.
Review finished-goods inventory and coordinate with the Director of Production and S&R Manager regarding shortages.
Assist the S&R Manager in ensuring shipping deadlines are met.
Communicate routing requirements to customers.
Request and evaluate transportation quotes to minimize transportation costs using phone and internet-based software.
Prepare shipping documents as needed.
Load shipments onto trucks using a forklift and other hand equipment as needed.
Coordinate with customer service to provide accurate, up-to-date information about customer orders.
Coordinate movement and storage of finished goods with the S&R Manager, maintaining organization, security, and stock rotation.
Perform shipping and receiving employees' duties in their absence when necessary.
Perform and document daily shipping inspections to ensure compliance with Lighthouse Quality System and customer requirements.
Unload shipments from trucks using a forklift and other hand equipment as needed.
Ensure incoming products, materials, and items are correctly received into NetSuite; verify that the S&R Team inspects for damage and checks items and quantities against packing slips and purchase orders.
Secure received and existing materials in an organized, safe, and consistent manner and ensure proper rotation.
Coordinate with the S&R Manager to ensure the S&R Team promptly and accurately processes and enters receiving, inventory, and other required paperwork.
Use company software to document goods received accurately.
Submit daily paperwork documenting received orders, along with the receiving log, to Accounts Payable.
Maintain neat and orderly files for warehouse activities.
Support and assist warehouse teams as needed.
Assist the S&R Manager with production, receiving, and procurement to identify and correct stock irregularities promptly.
Participate in regular inventory counts.
Consistently follow Lighthouse procedures as detailed in the Lighthouse Quality System and follow required ISO procedures.
Continuously seek to improve the efficiency of manufacturing, inventory control, quality, shipping, receiving, and sales-order systems and operations.
Conduct business in a positive, relationship-building manner and integrate Shipping/Receiving functions with Lighthouse production, inventory, accounting, and quality functions.
Perform other duties assigned by the supervisor.