Logistics Shipping and Service Excellence Specialist

Momentive • Friendly, WV

6d • $21 - $31 • Onsite

About The Position

Join our team as a Logistics Shipping and Service Excellence Specialist, where you’ll play a key role in keeping our supply chain running smoothly and efficiently. In this role, you’ll coordinate daily shipping activities, manage SAP transactions, and work closely with vendors to ensure accuracy and on-time delivery. You’ll support inventory control, help solve logistics challenges, and drive continuous improvement across shipping and service processes. If you’re organized, proactive, and thrive in a fast-paced environment, this is your opportunity to make an impact and grow your career within a global manufacturing leader. Please note that this role requires onsite presence five days per week, Monday through Friday Applicants must be authorized to work for any employer in the U.S. We cannot sponsor or take over sponsorship of an employment Visa at this time.

Requirements

• Associate's degree (or equivalent experience) in a relevant field
• 3–5 years of experience in logistics, supply chain, or a related field.
• Proven ability to deliver results in a fast-paced, dynamic environment.
• Excellent communication and interpersonal skills.
• Strong teamwork skills with the ability to collaborate effectively across functions.
• Experience in driving change, implementing ideas, and supporting process improvements.
• Strong problem-solving skills and a solution-oriented mindset.
• Hands-on experience with SAP ERP or similar systems.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Nice To Haves

• Lean Six Sigma Black Belt certification desired.
• APICS certification desired.

Responsibilities

• Coordinate the movement of materials, packaging, and bulk shipments within the plant to support timely and efficient production.
• Manage logistics tracking and reporting using systems such as SAP, Tableau, and Trailer Tracker.
• Ensure accurate and compliant shipment of hazardous materials, including documentation and labeling.
• Execute timely and accurate SAP transactions for goods receipts, shipping confirmations, and inventory adjustments.
• Receive and process small package deliveries, maintaining proper documentation.
• Partner with logistics service providers (Odyssey, BDP, Livingston, etc.) to manage freight operations and optimize performance.
• Analyze controllable costs (e.g., detention, demurrage) and develop strategies to reduce or prevent them.
• Identify cost reduction opportunities through improved equipment utilization and off hiring.
• Support preparation of the annual operating plan by validating cost data and tracking vendor performance.
• Maintain accurate inventory records to meet financial reporting and operational needs.
• Ensure proper organization and retention of both digital and physical shipping documentation.
• Contribute to process improvement initiatives from idea generation through implementation.
• Assist in covering other specialist roles during periods of high demand or absence.
• Investigate and communicate service complaints to ensure timely resolution.
• Foster a positive, solution-oriented work environment that supports change, collaboration, and ongoing development.
• Maintain required training and compliance certifications on time.
• Other duties as assigned

Benefits

• Health, dental & vision insurance, including critical illness coverage and optional orthodontia coverage.
• Company paid life and disability coverage.
• Company funded counseling (EAP) and assistance finding care for children, parents, or pets.
• Paid time off plus paid holidays.
• Additional time off with years of service.
• 401k savings plan with employer match and additional employer contribution.
• Educational reimbursement program, where applicable.
• Professional development courses.
• Wellness programs and financial education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree