Logistics & Sales Operations Specialist - Bilingual in Korean MUST

SBT Global, Inc. • Costa Mesa, CA

4d • $80,000 - $85,000 • Hybrid

About The Position

We are seeking an experienced Logistics & Sales Operations Specialist to lead U.S. supply chain, logistics, and sales administrative operations. This hybrid operational role manages the full lifecycle of product movement, from import/export compliance and third-party logistics (3PL) warehouse management to sales order processing, customer account support, and revenue-related administration.

The ideal candidate has experience in international and domestic logistics and commercial sales support within the U.S. market. The role bridges internal sales teams, external partners, 3PL providers, and Korea Global HQ to support operational excellence, accurate inventory flow, and seamless sales execution.

Requirements

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
• 5+ years of progressive experience handling both logistics operations and sales administration or support.
• Bilingual proficiency in English and Korean is required.
• Hands-on experience with purchase orders, warehouse coordination, inventory management, and inbound/outbound logistics.
• Familiarity with import/export processes, freight forwarding, customs documentation, and international shipping.
• Strong organizational skills and attention to detail, with the ability to manage multiple orders, shipments, and priorities simultaneously.

Nice To Haves

• Experience in beauty, skincare, medical aesthetics, healthcare, or CPG is strongly preferred.

Responsibilities

• Oversee day-to-day 3PL warehouse operations, including inbound receiving, outbound fulfillment, inventory control, and regular stock reconciliations.
• Coordinate international air and ocean shipments with freight forwarders and customs brokers, and manage trade documentation such as bills of lading, commercial invoices, packing lists, and FDA entry records.
• Negotiate and manage domestic and international carrier relationships, optimize shipping routes, track deliveries, and resolve transit delays or shipment claims.
• Analyze logistics performance and freight costs, and implement process improvements to improve shipping speed, accuracy, and cost-efficiency.
• Manage end-to-end sales order entry, invoicing, fulfillment tracking, and proof of delivery across DTC, wholesale, and retail channels.
• Support account setup, vendor onboarding, key customer inquiries, return requests (RMA), and sales document maintenance.
• Maintain accurate master data, enter sales contracts and orders into ERP systems, and generate regular sales performance and inventory status reports.
• Collaborate with U.S. Sales and Marketing teams and Korea Global HQ to align demand forecasting, product availability, and order priority schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level