Logistics Sales Associate (W&D / Freight Forwarding) – Korean-English Bilingual

SBT Global, Inc.•Duluth, GA

13d•Onsite

About The Position

The Logistics Sales Associate drives business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new-client acquisition and sales across Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS), covering warehousing and distribution (W&D) and freight forwarding services. The associate manages the sales cycle from lead generation through contract closure, develops tailored proposals, negotiates pricing and terms, and works with internal teams to support customer service and account growth. The role also involves tracking sales pipelines and targets, coordinating pricing and contracts, addressing operational or service issues, overseeing AR/AP, maintaining customer relationships, and reporting sales and market updates to management. This is a one-year, full-time, on-site contract role with working hours of 8:30 AM to 5:30 PM. Korean and English fluency is required, and travel within the U.S. may be required up to 30%.

Requirements

High school diploma required.
Fluency in both Korean and English is required.
Proven sales experience in logistics, freight forwarding, or related industries.
Proactive, positive attitude with strong relationship-building and business development skills.
Understanding of logistics operations, pricing, and financial basics, including AR/AP.
Excellent communication, presentation, and problem-solving skills.
Strong organizational skills and ability to manage multiple priorities.
Self-motivated, enthusiastic, and a team player.
Proficiency in Microsoft Office, including PowerPoint, Excel, Word, and Outlook.
Willingness to travel up to 30% in the U.S.

Nice To Haves

Bachelor’s degree in Business, Marketing, Logistics, Supply Chain, or a related field.
Three or more years of experience in logistics, 3PL, or sales is highly desirable.
Experience with consulting-based logistics proposals.
Experience in warehousing and distribution (W&D), FTL, LTL, or freight forwarding services is highly preferred.

Responsibilities

Identify and engage potential clients through cold calls, sales tools, and market research.
Prepare and present tailored logistics proposals covering warehousing and distribution (W&D) and freight forwarding services.
Participate in bid processes and follow up on opportunities.
Explore upselling and cross-selling opportunities within new and existing accounts.
Manage the full sales cycle from lead generation to contract closure.
Achieve assigned sales and profitability targets.
Track the sales pipeline and follow up on potential opportunities using CRM or sales tools.
Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals.
Work with the Legal team to review and finalize contracts.
Negotiate pricing, contract terms, and service agreements.
Serve as the primary customer contact and support smooth service delivery.
Troubleshoot cost or operational issues and coordinate with Operations to maintain service continuity.
Monitor and manage accounts receivable (AR) and accounts payable (AP), supporting timely collection and payment.
Coordinate with Claims/Customer Service to resolve complaints and service-related issues.
Build and maintain client relationships by providing updates, service information, and industry insights.
Proactively address potential issues to support customer satisfaction.
Collaborate with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
Coordinate internal resources to support account growth and service quality.
Provide management with regular updates on sales performance, pipeline, AR/AP status, and business opportunities.
Share insights on market trends, competitor activities, and potential opportunities.