Logistics Planner

J.B. Hunt Transport Services, Inc.•Harrisburg, PA

About The Position

Under general supervision, the Logistics Planner executes load assignments to meet customer requirements for on-time, safe, damage-free freight delivery in a cost-effective manner. The role optimizes assets and drivers to meet customer requirements, service levels, revenue and profitability goals, and driver needs. It also manages external carriers to minimize costs and maximize customer service levels. The incumbent must be able to work any shift to support scheduling flexibility and operational success, including day, night, and weekend shifts. This specific role is scheduled Wednesday through Saturday, 5 p.m. to 5 a.m., and includes a $5,000 shift differential while working the overnight schedule. The position may require consistent travel to account and customer locations and is not eligible for employment-based sponsorship. The position requires a high school diploma or GED and 3–4 years of experience in transportation/logistics, business administration, account management, or equivalent military experience. Preferred qualifications include a bachelor's degree and 4–5 years of transportation/logistics experience, along with relevant planning, analysis, customer relationship, process improvement, and Microsoft Office skills. Compensation may vary based on skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonuses and incentives based on profitability or volumes under the applicable company plans. Benefits for full-time positions, subject to eligibility, include medical, dental and vision benefits, a 401(k) retirement plan, life insurance, short- and long-term disability coverage, paid time off, six weeks of paid maternity leave, two weeks of paid parental leave, and six paid holidays annually.

Requirements

High school diploma or GED.
3–4 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
Ability to work any shift, including day, night, and weekend shifts; this role's schedule is Wednesday–Saturday, 5 p.m.–5 a.m.
Ability to consistently travel to account and customer locations.
Experience fostering strong customer relationships through delivery on commitments, open communication, and ongoing feedback and improvement.
Knowledge of effective planning techniques and ability to contribute to operational, tactical, and strategic planning in support of the overall business plan.
Ability to understand, monitor, update, or enhance existing business or work processes.
Ability to analyze issues, identify organizational root causes, develop alternative solutions, and make informed, productive decisions in the business's best interest.
Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion.
Proven ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Experience with Microsoft Excel, Word, Access, PowerPoint, and Outlook.

Nice To Haves

Bachelor's degree and 4–5 years of experience in the transportation/logistics industry.
Knowledge of J.B. Hunt's vision, structure, culture, philosophy, operating principles, values, and code of ethics.

Responsibilities

Assign and pre-plan freight according to DOT guidelines, appointment times, and driver availability to meet customer requirements, improve efficiency, and reduce operating costs.
Verify inbound capacity details, including driver hours, due homes, and trailer assignments, to manage utilization and protect driving-team safety.
Monitor pickup and delivery times against driver performance to maintain service levels and customer satisfaction.
Cultivate relationships with external carriers concerning freight availability and service issues, increase market capacity, and communicate with internal teams to increase volume opportunities.
Coordinate with Customer Experience Representatives and/or the appointment team to reset freight based on rail updates, missed appointments, and other circumstances to protect service.
Match load assignment requirements to drivers' available hours to maintain hours-of-service compliance and company regulations.
Meet and exceed operations productivity goals by minimizing empty miles and maximizing stops to reduce costs.
Resolve service issues promptly to meet customer requirements, maximize service levels, and support customer retention.
Coordinate equipment-pool availability at customer sites, market locations, and/or rail ramps to balance assets and meet operational and customer needs.
Balance freight and equipment availability in assigned markets based on capacity, customer requirements, and driver needs, and manage internal capacity to match freight volume.
Track and interpret customer KPIs to improve service execution and customer relationships.
Provide mentorship to Manager Trainees and Transportation Managers.
Improve account and location results by understanding operational performance indicators that affect financial results.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
$5,000 shift differential while working the overnight schedule
Position may be eligible for annual bonus and incentives based on profitability or volumes