Logistics Operations Manager, Deployments

Google•New Albany, OH

3d•$136,000 - $196,000

About The Position

As a Program Manager at Google, you will lead complex, multidisciplinary projects from start to finish, coordinating stakeholders, requirements, schedules, risks, and communications across cross-functional partners. In this role, you will lead the optimization of Google logistics processes using industry standards and best practices. You will recommend process improvements, manage change, standardize user documentation, create action-driving processes, and work with partner teams. You will lead new Americas server operations logistics initiatives lasting from three months to two years, create Business Requirements Documents (BRDs), work with key stakeholders, drive innovation, assess operational impacts, and prepare presentations and documents for leadership. The Technical Infrastructure team builds and maintains the data centers and platforms that support Google's products, and operates networks to provide users with a fast, reliable experience. Individual pay is determined by job-related skills, experience, and relevant education or training. The listed US salary range is $136,000–$196,000, with a 15% bonus target, equity, and benefits.

Requirements

Bachelor's degree or equivalent practical experience.
Seven years of experience analyzing data and generating business insights.
Seven years of experience developing operational process solutions and working with cross-functional teams to drive changes.
Seven years of experience in a customer- or client-facing role supporting logistics.

Nice To Haves

MBA, a master's degree in a related field, or CSCMP certification.
Seven years of experience using data analysis to drive decision-making.
Seven years of experience building relationships with stakeholders or clients.
Experience in data center equipment environments or computer component manufacturing.
Knowledge of SQL and analytics, and an Operations Six Sigma certification or other relevant operations coursework.
Excellent problem-solving skills and ability to apply structured thinking and logic to work and provide solutions to challenges.

Responsibilities

Manage daily logistics operations, material flow, and third-party logistics (3PL) warehouse and data center vendors, including budgets, invoices, and capital improvements.
Monitor service-level agreements (SLAs), key performance indicators (KPIs), and vendor scorecards to ensure business continuity, and build business cases for process and logistics improvements.
Design and execute forward and reverse logistics strategies aligned with long-term business goals.
Drive technology-enabled automation, reduce mean time to repair (MTTR), optimize capacity, and remove obstacles in material flow to lower operating costs.
Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.
Recommend process improvements, manage change, standardize user documentation, and create processes that drive action.
Lead Americas server operations logistics project initiatives, create BRDs, engage key stakeholders, drive innovation, assess operational impacts, and prepare leadership presentations and documents.